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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Service

Find the whole online service excellent Reviewed on: 10th March 2023

Absolutely amazing!

I never doubted metro, as my friends had always used them and recommended them. AmazIng staff all over but I had a bit of trouble trying to set up my current account, and the staff were determined to help me out! The current account allows me to do so many things, including putting money into different wallets to save! You even get interest for saving! It’s great! I always feel safe with metro, couldn’t recommend them more! Reviewed on: 10th March 2023

I would recommend everyone to metro bank

My experience with the bank is good because the staff is friendly,polite and helpful. Reviewed on: 10th March 2023

Very good bank

The best bank whit good services Reviewed on: 10th March 2023

Currant acvount

Well done Metro Good staff and bank Reviewed on: 10th March 2023

Customer satisfaction

Staff was very friendly and helpful, as they explained everything to me. I managed to open my account on the same day, and I was more than satisfied with the customer service. Would definitely recommend to friends and family. Reviewed on: 10th March 2023

easy to use

customer service is impeccable at every branch I have gone to around London. Reviewed on: 10th March 2023

Love banking with metro bank

Metro bank is an overall good bank east to set up kids accounts that connect with your own account so can manage. Reviewed on: 10th March 2023

Perfect bank

They are very polite and it's easy deal with your accounts 7 days a week. Reviewed on: 10th March 2023

I made a good choice using MetroBank

I opened the account to handle (manage) a sum of money separately from my personal accounts with a competitive bank. Setting it up in our local branch was easy to do, even though it took well over an hour to get through their processes. The lady who attended to me was clearly well trained, spoke English very well (she was Eastern European), was polite and engaging. This was well over a year ago. All Metro Bank systems have worked very well for me, fund transfers being the main ones. Reviewed on: 10th March 2023

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