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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Amazing Bank

I’ve been with Metro a very long time and has no issue with it. Reviewed on: 10th March 2023

Great assistance, fast problem solving, amazing customer support!

Metro bank is the best at it’s services, personal customer care and provides best satisfaction. Reviewed on: 10th March 2023

Customer Service is the best at Metrobank

Whenever I have been to Metro bank branch, the customer service was beyond expectations , comparing to other banks in this world , Metro seems to be the best one I have been a customer to Reviewed on: 10th March 2023

Service

Find the whole online service excellent Reviewed on: 10th March 2023

Absolutely amazing!

I never doubted metro, as my friends had always used them and recommended them. AmazIng staff all over but I had a bit of trouble trying to set up my current account, and the staff were determined to help me out! The current account allows me to do so many things, including putting money into different wallets to save! You even get interest for saving! It’s great! I always feel safe with metro, couldn’t recommend them more! Reviewed on: 10th March 2023

I would recommend everyone to metro bank

My experience with the bank is good because the staff is friendly,polite and helpful. Reviewed on: 10th March 2023

Very good bank

The best bank whit good services Reviewed on: 10th March 2023

Currant acvount

Well done Metro Good staff and bank Reviewed on: 10th March 2023

Customer satisfaction

Staff was very friendly and helpful, as they explained everything to me. I managed to open my account on the same day, and I was more than satisfied with the customer service. Would definitely recommend to friends and family. Reviewed on: 10th March 2023

easy to use

customer service is impeccable at every branch I have gone to around London. Reviewed on: 10th March 2023

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