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Metro Bank: Current account reviews

4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Best service

5
I never had any issues with Metro Bank’s services. They provide the best customer service. Reviewed on: 10th March 2023

Excellent service

5
Excellent service and brilliant customer support team. Reviewed on: 10th March 2023

Metro Bank excels

5
Metro Bank should teach other institutions customer service skills. Definitely the best bank I’ve ever dealt with. Thank you! Reviewed on: 10th March 2023

Very happy with Metro bank service

5
I’ve never had any issues, always happy with customer service online and in the branch. I would recommend to anyone Reviewed on: 10th March 2023

Best Bank

5
Good customer service, open 7 days a week. Reviewed on: 10th March 2023

They are just so great

5
Friendly and helpful also know how to help and try there best to get it done on a reasonable timeframe Reviewed on: 10th March 2023

Excellent customer service and good product range.

5
Metro bank provide an excellent service and they have a good range of financial products and the customer care team are knowledgeable and engaged. Reviewed on: 10th March 2023

easy to use

5
Metro bank is my favourite bank in the UK , I’ve got my current account card same day I applied Also is very secure Sores are open even on Sundays Reviewed on: 10th March 2023

The best bank

5
The best bank, i prefer thi bank amog all Reviewed on: 10th March 2023

Amazing format to express your feeling towards the bank

5
Never had an issue transferring money always quick and reliable source to be apart of Reviewed on: 10th March 2023

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