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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

miss

very helpful bank opens early and close late everyday .customer service is good . Reviewed on: 10th March 2023

CUSTOMER FRIENDLY BANK

From day one I opened an account with Metro Bank, my expectations has never been cut short. Very customer focused, fast and services readily available both in store and online. Reviewed on: 10th March 2023

They've never let me down

Have had an account from the day they opened the first branch.Hassle free banking.Just wish more branches were available. Reviewed on: 10th March 2023

Not Bad

Decent service, good bank in general Reviewed on: 10th March 2023

Great customer service

Always help with anything , no matter how big or small Reviewed on: 10th March 2023

Merto is the best

Very esy and staff are friendly Reviewed on: 10th March 2023

customer service

Best customer service, opening hours etc Reviewed on: 10th March 2023

Excellent bank

If I have a problem with any banking issues they will sort it out for me right away and the staff are excellent. Reviewed on: 10th March 2023

Best service

I never had any issues with Metro Bank’s services. They provide the best customer service. Reviewed on: 10th March 2023

Excellent service

Excellent service and brilliant customer support team. Reviewed on: 10th March 2023

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