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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Not Bad

4
Decent service, good bank in general Reviewed on: 10th March 2023
Tim's avatar
Tim

Great customer service

5
Always help with anything , no matter how big or small Reviewed on: 10th March 2023
Colin adam's avatar
Colin adam

Merto is the best

5
Very esy and staff are friendly Reviewed on: 10th March 2023
salmanali_baig@yahoo.com's avatar
[email protected]

customer service

5
Best customer service, opening hours etc Reviewed on: 10th March 2023
Jaroslaw Widuch's avatar
Jaroslaw Widuch

Excellent bank

5
If I have a problem with any banking issues they will sort it out for me right away and the staff are excellent. Reviewed on: 10th March 2023
James sephton 's avatar
James sephton

Best service

5
I never had any issues with Metro Bank’s services. They provide the best customer service. Reviewed on: 10th March 2023
Asim Khan's avatar
Asim Khan

Excellent service

5
Excellent service and brilliant customer support team. Reviewed on: 10th March 2023
Lorine Freeman's avatar
Lorine Freeman

Metro Bank excels

5
Metro Bank should teach other institutions customer service skills. Definitely the best bank I’ve ever dealt with. Thank you! Reviewed on: 10th March 2023
ldesina@msn.com's avatar
[email protected]

Very happy with Metro bank service

5
I’ve never had any issues, always happy with customer service online and in the branch. I would recommend to anyone Reviewed on: 10th March 2023
Vyara's avatar
Vyara

Best Bank

5
Good customer service, open 7 days a week. Reviewed on: 10th March 2023
Isuru Siriwardana's avatar
Isuru Siriwardana

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