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Metro Bank: Current account reviews

4.86
Based on 10,570 reviews, last reviewed 27th May 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025
Lucie C's avatar
Lucie C

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

miss

4
very helpful bank opens early and close late everyday .customer service is good . Reviewed on: 10th March 2023

CUSTOMER FRIENDLY BANK

5
From day one I opened an account with Metro Bank, my expectations has never been cut short. Very customer focused, fast and services readily available both in store and online. Reviewed on: 10th March 2023

They've never let me down

5
Have had an account from the day they opened the first branch.Hassle free banking.Just wish more branches were available. Reviewed on: 10th March 2023

Not Bad

4
Decent service, good bank in general Reviewed on: 10th March 2023

Great customer service

5
Always help with anything , no matter how big or small Reviewed on: 10th March 2023

Merto is the best

5
Very esy and staff are friendly Reviewed on: 10th March 2023

customer service

5
Best customer service, opening hours etc Reviewed on: 10th March 2023

Excellent bank

5
If I have a problem with any banking issues they will sort it out for me right away and the staff are excellent. Reviewed on: 10th March 2023

Best service

5
I never had any issues with Metro Bank’s services. They provide the best customer service. Reviewed on: 10th March 2023

Excellent service

5
Excellent service and brilliant customer support team. Reviewed on: 10th March 2023

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