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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Fantastic

Very good service and attentive staff Reviewed on: 10th March 2023

Extremely helpful

Being able to pop into bank and get your card printed is just one of the great aspects of this bank, they also offer great customer service and are happy to answer any queries you have. They have always been welcoming and try and engage with the young children when we visit. Reviewed on: 10th March 2023

Fantastic service and really speedy hold times when I need to speak with someone

Love Metro Bank and what they represent in a world where all banks are closing branches. If they could improve their lending offering such as loans and credit cards along with improving rates and and internet banking facilities they would be the best!!! Reviewed on: 10th March 2023

Service turned out to be terrible

I tried to open a current account, seems account is opened, but I cannot login or haven't received debit card or any other communication. When i called up the customer service they are asking me to visit a branch. Overall terrible bank Reviewed on: 10th March 2023

Hi have great experience with Metro bank

Everything regarding finances is so easy and quick with this bank Reviewed on: 10th March 2023

Costumer service

I really love how quickly to get to one of the agent during the call. Reviewed on: 10th March 2023

Best bank in the uk

Amazing services, amazing experience Reviewed on: 10th March 2023

Fastest service provider.

After getting so many suggestions regarding metro I have opened account and I experience best service only in short time. Reviewed on: 10th March 2023

Best bank

Very good customer experience assistant Reviewed on: 10th March 2023

Best Banking Experience ever

Amazing customer service with products of good benefits. Communication has been brilliant as well. Well pleased. Reviewed on: 10th March 2023

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