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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Nothing like a bank

Always professional and polite never look down on me .treated as equal Thanks Reviewed on: 10th March 2023

Best bank

Ease of access good opening hours good customer service a bank run how they should be not like so many others which have just become cash machine lobbies with no service Reviewed on: 10th March 2023

Very good bank easy to manage

Simple and easy, app is great for those not so tech savvy like me. Communication with the bank is great, never on hold for too long if at all Reviewed on: 10th March 2023

Very simple and easy to use.

I'm very glad that I joined Monzo . I found this very easy and simple to use. Reviewed on: 10th March 2023

Fantastic easy and complete service.

From the start of opening a new account I found the staff easy to talk to and helpful through the process. The Bank is always available and helpful and the App is easy to navigate. All in all a fantastic service. Reviewed on: 10th March 2023

Amazing

Amazing banking experience. Very quick and perfect. Thank you. Reviewed on: 10th March 2023

Best Bank ever

Easy to use online and in stores Reviewed on: 10th March 2023

Fantastic

Very good service and attentive staff Reviewed on: 10th March 2023

Extremely helpful

Being able to pop into bank and get your card printed is just one of the great aspects of this bank, they also offer great customer service and are happy to answer any queries you have. They have always been welcoming and try and engage with the young children when we visit. Reviewed on: 10th March 2023

Fantastic service and really speedy hold times when I need to speak with someone

Love Metro Bank and what they represent in a world where all banks are closing branches. If they could improve their lending offering such as loans and credit cards along with improving rates and and internet banking facilities they would be the best!!! Reviewed on: 10th March 2023

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