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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,570 reviews, last reviewed 27th May 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025
Lucie C's avatar
Lucie C

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
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BM
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Excellent service

5
The Metrobank staff have been courteous, helpful and efficient in dealing with any enquiries I have had. Reviewed on: 10th March 2023
Sheila's avatar
Sheila

Bad experience

1
Tried to open a bank account for my parents. Lot of hassle and ignorance Reviewed on: 10th March 2023
Cosmin 's avatar
Cosmin

Best bank

5
It’s absolutely great and gives me a great service Reviewed on: 10th March 2023
Pvs Heram's avatar
Pvs Heram

Nothing like a bank

5
Always professional and polite never look down on me .treated as equal Thanks Reviewed on: 10th March 2023
michael wells's avatar
michael wells

Best bank

5
Ease of access good opening hours good customer service a bank run how they should be not like so many others which have just become cash machine lobbies with no service Reviewed on: 10th March 2023
fred@doitlastweek.com's avatar
[email protected]

Very good bank easy to manage

5
Simple and easy, app is great for those not so tech savvy like me. Communication with the bank is great, never on hold for too long if at all Reviewed on: 10th March 2023
cammiebolton@gmail.com's avatar
[email protected]

Very simple and easy to use.

5
I'm very glad that I joined Monzo . I found this very easy and simple to use. Reviewed on: 10th March 2023
Saif Ilm's avatar
Saif Ilm

Fantastic easy and complete service.

5
From the start of opening a new account I found the staff easy to talk to and helpful through the process. The Bank is always available and helpful and the App is easy to navigate. All in all a fantastic service. Reviewed on: 10th March 2023
Geoff Ellis Pickett's avatar
Geoff Ellis Pickett

Amazing

5
Amazing banking experience. Very quick and perfect. Thank you. Reviewed on: 10th March 2023
Luci's avatar
Luci

Best Bank ever

5
Easy to use online and in stores Reviewed on: 10th March 2023
David ocampo 's avatar
David ocampo

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