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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

i love banking with metro

they’re reliable, easy to use , helpful and an amazing bank Reviewed on: 15th March 2021

Terrific Customer-centric Bank!

I have been banking with Metro Bank for nearly a decade now and for good reasons they also are my main bank. Terrific customer-centric organisation who always seem to put customers first. Zero issues in a decade long relationship! It's been a pleasure. Go Metro! Reviewed on: 15th March 2021

A breath of fresh air in the stuffy world of banking

Have opened current accounts for both my children following my experience with my own account. So many positives: Friendly in-store staff who always say hello & ask if they can help; easy to use app; convenient opening hours, and reat customer service to name a few Reviewed on: 15th March 2021

Good bank

Since opening my account I have has a great experience from being able to use it anywhere in Europe countries to have an amazing customer service. Reviewed on: 15th March 2021

Excellent Service

I love Metro bank as it is open 7 days a week and all things I need available in the store. I can take everything (Bank Card, Cheque book etc) I needed on same day in few minutes whichever not available in any other Banks that's why I will put my Metro "Bank No. 1 Bank in UK". Reviewed on: 15th March 2021

Better than average but OK

Was better but now has regressed slightly. Could improve. Reviewed on: 15th March 2021

very helpful open way more than normal banks its ideal! best bank ive had

Print your card in 5 minutes and free hot chocolates such caring staff brilliant bank for sure Reviewed on: 15th March 2021

Metrobank, a bank for the people.

All banks are great when everything goes well. Wait until you need help, and then you'll find out they are not so great. Over the years, I've banked with most of the big names. I couldn't be more happy to be with Metro Bank. Reviewed on: 15th March 2021

Join Metro bank.

Happy with on-line and in person banking... the very convenient opening hours. Whether transferring money or on-line banking I feel Metro Bank is very secure. Reviewed on: 14th March 2021

Excellent customer service

Simply the best, as bank is open seven days a week and all matters can be easily resolved with face to face contact, no competitor can offer the same service. Reviewed on: 14th March 2021

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