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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Good bank

Since opening my account I have has a great experience from being able to use it anywhere in Europe countries to have an amazing customer service. Reviewed on: 15th March 2021

Excellent Service

I love Metro bank as it is open 7 days a week and all things I need available in the store. I can take everything (Bank Card, Cheque book etc) I needed on same day in few minutes whichever not available in any other Banks that's why I will put my Metro "Bank No. 1 Bank in UK". Reviewed on: 15th March 2021

Better than average but OK

Was better but now has regressed slightly. Could improve. Reviewed on: 15th March 2021

very helpful open way more than normal banks its ideal! best bank ive had

Print your card in 5 minutes and free hot chocolates such caring staff brilliant bank for sure Reviewed on: 15th March 2021

Metrobank, a bank for the people.

All banks are great when everything goes well. Wait until you need help, and then you'll find out they are not so great. Over the years, I've banked with most of the big names. I couldn't be more happy to be with Metro Bank. Reviewed on: 15th March 2021

Join Metro bank.

Happy with on-line and in person banking... the very convenient opening hours. Whether transferring money or on-line banking I feel Metro Bank is very secure. Reviewed on: 14th March 2021

Excellent customer service

Simply the best, as bank is open seven days a week and all matters can be easily resolved with face to face contact, no competitor can offer the same service. Reviewed on: 14th March 2021

Thorough banking made easy

Easy access to everything I need on my phone & even more in branch Reviewed on: 14th March 2021

perfect service and safety

excellent customer service, open 24/7, have coin counter, very safe Reviewed on: 14th March 2021

Superb

Has a lovely user-friendly interface Reviewed on: 14th March 2021

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