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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

so efficient

helped me swiftly every time I have a problem and best online banking app I have used. definitely would recommend friends and family. Reviewed on: 15th March 2021

Fantastic service

Very content with Metro Bank. Exceptional bank, easy-t-use-website, friendly staff, efficient service. Reviewed on: 15th March 2021

Very good bank

Good bank and helpful when you need stuff sorting Reviewed on: 15th March 2021

Best Bank Ever

As a colleague and customer, this bank is the best. I see more from the inside than most and can definitely tell you, that Metro Bank care! Everything they do is around the customers, there's no other bank anything like Metro, in all the best ways. Reviewed on: 15th March 2021

Service Excellence

Metro whether on the phone , on-line or in branch are professional and quick to resolve any issue and their attention to fund safety is refreshing Reviewed on: 15th March 2021

Customer service

In term of customer services, MB is the best, very proactive and very polite in the banking hall. Exceptional and unbeatable. Reviewed on: 15th March 2021

Love Metro Bank

Best bank for ‘man on street’. Longer opening hours, affordable safety deposit boxes, DOGS WELCOME! Helpful staff, cards issued on the spot. Account opened on the spot. Daughter worked for you is how I moved over. Reviewed on: 15th March 2021

Convenient and Friendly

The rest of the UK banks need to wake up and catch up with Metro Bank!! Open 7 days a week, and long hours, provides the flexibility for me to fit my bank around my life... not fit my life around my bank which the vast majority of UK banks demand. Added to this convenience is the super-friendly branch set-up; smiling knowledgeable staff, in clean, modern, and open premises. Top marks from me once again!!! Reviewed on: 15th March 2021

Good

Good service,nice bank,I like it Reviewed on: 15th March 2021

easy proffessional bank

Everything about this bank is easy and professional. They have have thought about everything that a bank should offer and make it easy for customers, down to if you lose your card, you can get one printed instore, not wait a week like other banks. They can identify you at the counter as they take a picture of you when you open account, which is more secure. Always very professional and helpful. Excellent Reviewed on: 15th March 2021

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