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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Top Marks

5
Has always been great service received.Helpful staff always wanting to please.Speed and commitment to everyday living can’t be faulted. Reviewed on: 15th March 2021

Bank for life

5
Metro Bank has the best customer service, the greatest convenience, and after doing business with several High Street banks I could not imagine ever going back. It's Metro Bank for life! Reviewed on: 15th March 2021

Excellent service!

5
I have banked with many of the standard British banks, and none come close to the service you receive from Metro Bank! I recommend them to everyone that asks me about them and will never return to another bank. Thank you Metro! Reviewed on: 15th March 2021

Great Service

5
The Metrobank team are always really friendly and helpful in store. They can't do enough to help you and always make it a pleasant trip. The charity I work with has had a business account with you and I have been so impressed I have set up a current account. Reviewed on: 15th March 2021

friendly staffs and very helpful.

5
Every time when i visit to my local Southall branch, always enough staff members available to deal with my queries. very helpful staffs and knowledgeable. Reviewed on: 15th March 2021

Great bank very helpful and easy to set up account with!!!

5
Went in to open a current account to pay for my direct debits was seen by a member of staff and in less than 30 mins it was sorted. Great service would HIGHLY recommend!!! Reviewed on: 15th March 2021

Excellent customer services

5
Always helpful and understanding Reviewed on: 15th March 2021

so efficient

4
helped me swiftly every time I have a problem and best online banking app I have used. definitely would recommend friends and family. Reviewed on: 15th March 2021

Fantastic service

5
Very content with Metro Bank. Exceptional bank, easy-t-use-website, friendly staff, efficient service. Reviewed on: 15th March 2021

Very good bank

5
Good bank and helpful when you need stuff sorting Reviewed on: 15th March 2021

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