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Metro Bank: Instant access savings reviews

Name: Instant access savings
Rating: 4.81 (484 reviews)

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4.81

Based on 484 reviews, last reviewed 16th Apr 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

3 star

2 star

Latest highest rating:

4

Metro branch has a branch in both nearest town / cit... Metro branch has a branch in both nearest town / cities too me. The branches are lovely and staff are always extremely professional and helpful. The o... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Dont know arse from elbow Total cowboys, but hey if you don’t need the bank to do anything other than just get wages paid in and withdraw. Anything else is above what they are ... Read more Reviewed on: 3rd April 2023

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About this product

You can open a Metro Bank instant access savings account with £1.

Metro Bank has a mobile app to manage your savings account when it’s convenient for you. Save how much you like, when you like and get instant access to your money when you need it.

Metro Bank instant access savings reviews help you find out what it’s like to be a customer. If you’ve used Metro Bank before, you can also leave a review and share your experience.

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Metro Bank Instant access savings reviews (484)

Great Bank

excellent customer service. I have never ever had to wait for more then 3 minutes when I call the customer service and all the operators are very helpful, professional and courteous and in most cases my issues have been resolved. Reviewed on: 11th March 2023

Best bank ever

Always there when you need them. Everyday of the week Reviewed on: 11th March 2023

Excellent, easy to open account

Real friendly people, so easy to open accounts, no waiting for card to come through postbox. Reviewed on: 11th March 2023

Metro bank customer service

Having been a customer for several years now I do appreciate to be able to contact someone in person and receive high quality advice in an instant. Reviewed on: 11th March 2023

Visits

pleasure to walk in welcomed with a smile Reviewed on: 11th March 2023

convenient and courteous

All the mainstream banks in my area have been closing branches. I'm lucky that there is a Metro branch five minutes away. When I entered to open an account I was immediately impressed how the staff were welcoming and courteous. In addition, the products on offer are competitive and no-nonsense. It feels like how banking used to be and should still be - customer first! Reviewed on: 11th March 2023

Friendly, helpful and polite service.

In my experience I have found Metro Bank staff friendly and helpful, they really seem to value my custom. Using the phone app, online banking is easy and efficient. Reviewed on: 11th March 2023

Easy to work with

Metro bank is a welcoming place you are greeted on arrival and made at ease and your business is dealt with promptly. Reviewed on: 11th March 2023

Well Done Metro

Always available with high street branch’s and helpful assistance inside. Reviewed on: 11th March 2023

Excellent

Great bank Never let me down Brilliant Reviewed on: 11th March 2023

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