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Metro Bank: Instant Access Savings reviews

Name: Instant Access Savings
Rating: 4.91 (483 reviews)

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4.91

Based on 483 reviews, last reviewed 24th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

3 star

2 star

Latest highest rating:

4

Friendly, efficient, customer-oriented. I find the account easy to use and the statements are easily accessible via the online account. I would prefer they also be available in the app. Metr... Read more Reviewed on: 24th February 2026

Latest lowest rating:

1

Dont know arse from elbow Total cowboys, but hey if you don’t need the bank to do anything other than just get wages paid in and withdraw. Anything else is above what they are ... Read more Reviewed on: 3rd April 2023

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About this product

Metro Bank savings reviews can help you to find out more about life at Metro Bank. How easy is it to contact Metro Bank? And how friendly are they? Our Metro Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Metro Bank Instant Access Savings reviews (483)

Best bank ever

Always there when you need them. Everyday of the week Reviewed on: 11th March 2023

Excellent, easy to open account

Real friendly people, so easy to open accounts, no waiting for card to come through postbox. Reviewed on: 11th March 2023

Metro bank customer service

Having been a customer for several years now I do appreciate to be able to contact someone in person and receive high quality advice in an instant. Reviewed on: 11th March 2023

Visits

pleasure to walk in welcomed with a smile Reviewed on: 11th March 2023

convenient and courteous

All the mainstream banks in my area have been closing branches. I'm lucky that there is a Metro branch five minutes away. When I entered to open an account I was immediately impressed how the staff were welcoming and courteous. In addition, the products on offer are competitive and no-nonsense. It feels like how banking used to be and should still be - customer first! Reviewed on: 11th March 2023

Friendly, helpful and polite service.

In my experience I have found Metro Bank staff friendly and helpful, they really seem to value my custom. Using the phone app, online banking is easy and efficient. Reviewed on: 11th March 2023

Easy to work with

Metro bank is a welcoming place you are greeted on arrival and made at ease and your business is dealt with promptly. Reviewed on: 11th March 2023

Well Done Metro

Always available with high street branch’s and helpful assistance inside. Reviewed on: 11th March 2023

Excellent

Great bank Never let me down Brilliant Reviewed on: 11th March 2023

The best bank by far

Debit card in store on the day Open all hours Service fantastic Staff attentive Other banks be like do you have the app? .. no wonder they’re all closing! Every time I visit a metro branch I leave satisfied as whatever I need they do quickly and efficiently Reviewed on: 11th March 2023

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