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Mettle by NatWest: Business banking reviews

4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4593)

Excellent bank with excellent customer service and l...

5
Excellent bank with excellent customer service and linked to FreeAgent- taking all the stress out of my business banking and accounting. A little bonus receiving interest on my saving ‘pot’. great bank that I have recommended to friends with small businesses Reviewed on: 20th March 2026

Mettle has taken the stress out of business finance

5
I love using Mettle, it has made running my business so easy from a financial perspective. I can easily see my money pots, it's simple to use, and I love the intergation with Freeagent. Reviewed on: 20th March 2026

I find Mettle easy to use.

5
I find Mettle easy to use. I like the 'pots' to separate the money and the graphs that show monthly transactions. I also like that I can access my card details through the app and link to a larger computer screen when needed. Reviewed on: 20th March 2026

Super impressed with Mettle, they have helped me whe...

5
Super impressed with Mettle, they have helped me when I’ve made a mistake. FreeAgent use is great! Reviewed on: 20th March 2026

A smooth interface with seamless integration.

5
A smooth interface with seamless integration. Sole traders need simplicity with so many things to think about. Reviewed on: 20th March 2026

The best

5
Any issues no hanging around on phone - secure messaging service dealt with issue Also real people Reviewed on: 20th March 2026

Intuitive

4
I find my mettle account intuitive to use which is useful as a neurodivergent individual as I can easily be out off and could end up keeping bad records. Reviewed on: 20th March 2026

banking on the go.

5
Fast seamless banking on the go. Simple to use . Reviewed on: 20th March 2026

I’ve used Mettle for my business account for quite a...

5
I’ve used Mettle for my business account for quite a few years. I like the fact that the platform is quick, simple and easy to use. I can share my account details for payment from clients easily. Also the tax pot is very useful. Reviewed on: 20th March 2026

Mettle is easy, cost effective and quick to use.

5
Mettle is easy, cost effective and quick to use. It's mobile only interface interacts perfectly with my on the go business and let's me me log expenditure and payments as they happen wherever I am. Reviewed on: 19th March 2026

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