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Mettle by NatWest: Business banking reviews

4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4591)

Simple straight forward done right

5
Simple straight forward done right Reviewed on: 20th March 2026

Mettle Business Banking Review

5
Mettle is a great option for freelancers and small businesses looking for a simple, fee-free banking solution. The app is easy to use, with helpful features like invoicing and accounting integration, making day-to-day money management straightforward. Customer reviews are generally very positive, especially around usability and setup, though some users have reported occasional issues with payments or slower support responses. Overall, it’s a solid, no-cost business account best suited to startups and sole traders who want a hassle-free, digital-first experience. Reviewed on: 20th March 2026

Mettle hepled me when I started my business, offerin...

5
Mettle hepled me when I started my business, offering fantastic free bank and banking support, when I started my business, I wasn't able to get a "normal" bank account for a business and when I was advised to get a business bank account I tried 2 others (that didn't helpn and support) until I found Mettle, the first week I had a multiple messages from welcoming to offering amazing amounts of support and that made me feel like someone actually cared about myself and my business, that was nearly 3 years ago and they still offer that fantastic first time support. Reviewed on: 20th March 2026

10/10 bank account

5
10/10 bank account, I use mettle for my business and it’s so easy and straightforward to use! Reviewed on: 20th March 2026

No issues at all

5
was a bit sceptical but have had no issues at all Reviewed on: 20th March 2026

Mettle have been first class helping me get started...

5
Mettle have been first class helping me get started as a new business and as I’m young it easy to usr Reviewed on: 20th March 2026

No problems, no downtime.

5
No problems, no downtime. Excellent customer service Reviewed on: 20th March 2026

Excellence

5
Easy to use apps and I can make invoices and send them quickly to my clients. Reviewed on: 20th March 2026

Excellent bank with excellent customer service and l...

5
Excellent bank with excellent customer service and linked to FreeAgent- taking all the stress out of my business banking and accounting. A little bonus receiving interest on my saving ‘pot’. great bank that I have recommended to friends with small businesses Reviewed on: 20th March 2026

Mettle has taken the stress out of business finance

5
I love using Mettle, it has made running my business so easy from a financial perspective. I can easily see my money pots, it's simple to use, and I love the intergation with Freeagent. Reviewed on: 20th March 2026

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