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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

I've found the mettle account easy to use and the su...

5
I've found the mettle account easy to use and the support has been good . Reviewed on: 20th March 2026
Derek W's avatar
Derek W

I use Mettle for my business account and its perfect...

5
I use Mettle for my business account and its perfect for my needs and free to use. Reviewed on: 20th March 2026
VP's avatar
VP

I like the clarity and ease of use of the app.

5
I like the clarity and ease of use of the app. Reviewed on: 20th March 2026
Malcolm's avatar
Malcolm

Great banking experience from day one

5
I have been with Mettle for a few years now and my experience has been very positive throughout. From the start, the onboarding process was excellent, straightforward, smooth and easy to follow, which gave me confidence in the service straight away. Since then, I have never had any problems with the account or the app. The app itself is very easy to use, clear, reliable and well laid out, so it is simple to manage everything I need without any fuss. It offers all the facilities I need for day to day banking, and overall it has been a dependable and convenient service. I would happily recommend it based on my experience. Reviewed on: 20th March 2026
Jeff K's avatar
Jeff K

If you are not already with Mettle you are missing out

5
I was nervous about moving to Mettle but I read so many good things about them and their service that I took the plunge. I found the transition easy, the App is amazing, I love the ability to have Pots (makes allocating money for the tax bill so much easier) and the way it linkes with FreeAgent. I have already recommended Mettle to my friends Reviewed on: 20th March 2026
Corinne L's avatar
Corinne L

Fantastic bank.

5
Fantastic bank. Best for a small business. Does all I need and more. Connection to Free Agent saves time. Higgly recommend Reviewed on: 20th March 2026
Rosemary A's avatar
Rosemary A

Cant fault Mettle!

5
Cant fault Mettle! Its the best bank for business Reviewed on: 20th March 2026
David G's avatar
David G

Excellent

5
Banking nade easy and with confidence Reviewed on: 20th March 2026
Rivo's avatar
Rivo

Sole trader- first time business owner

5
I’ve been using Mettle about 6 months, this being my first business account. I really wish I would of made the move over sooner, it’s helped me save for my tax and understand my outgoings and ongoing of my business so much more Reviewed on: 20th March 2026
S Anderson's avatar
S Anderson

Brilliant bank,for small businesses and sole traders...

5
Brilliant bank,for small businesses and sole traders, I can’t imagine using an alternative. Always excellent and prompt help from customer services. The ‘pots’ option has transformed the way I deal with my money and financial pressures. Reviewed on: 20th March 2026
Annie O's avatar
Annie O

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