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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

The interface is excellent and easy to navigate.

5
The interface is excellent and easy to navigate. Since utilising Mettle I have been able to organise my accounts much more efficiently, which has helped me budget and plan accordingly to help my business grow. The one small issue I have, is if I need to remove money from my pots, I have to move it to my main account first before sending it on its way. I would ideally like the option to send money directly from the pot. Reviewed on: 20th March 2026
Steven's avatar
Steven

Great interface and really user friendly.

5
Great interface and really user friendly. Exceptionally great customer service Reviewed on: 20th March 2026
Prash C's avatar
Prash C

The app is good and does what I want and always reli...

5
The app is good and does what I want and always reliable.The connection to FreeAgent is also very good. On the whole great service and works well and has not let me down. One think I would suggest is to have more invoice templates available within Mettle which would be a nice touch. Reviewed on: 20th March 2026
Vino's avatar
Vino

Easy to set up and great value for money

5
Easy to set up and use. Help is easy to get hold and solve issues. Great value for money Reviewed on: 20th March 2026
Ian H's avatar
Ian H

Perfect for a small business!

5
Perfect for a small business! Mettle is super simple to use and it's integration with FreeAgent is so helpful to avoid any duplication of work, something that I've found really helpful. Reviewed on: 20th March 2026
Faye T's avatar
Faye T

Mettle has been very easy to use.

5
Mettle has been very easy to use. There is always updates about changes or when the system will be in maintenance which is really useful. Having pots to divide money has been invaluable. It would be good to have an inbuilt calculator in the app as a suggestion for improvement but overall I am very impressed with my Mettle account. Reviewed on: 20th March 2026
KM's avatar
KM

Mettle is a slick and efficient Banking App.

5
Mettle is a slick and efficient Banking App. Help is always on hand by chat built into the App! Reviewed on: 20th March 2026
Mark S's avatar
Mark S

It's easy to use

5
It's easy to use and integrates into my accounting software perfectly Reviewed on: 20th March 2026
Katieb's avatar
Katieb

I joined Mettle 6 months ago, it’s so easy to use an...

5
I joined Mettle 6 months ago, it’s so easy to use and keep savings pots for tax ect. Easy to refund payments where necessary and pay bills. I can easily keep track of me incomings and outgoings making accounting simple and effective. Reviewed on: 20th March 2026
Caravanhappy's avatar
Caravanhappy

My Mettle account gives me everything I need.

5
My Mettle account gives me everything I need. Reviewed on: 20th March 2026
Jenna 's avatar
Jenna

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