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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Extremely easy to use.

5
Extremely easy to use. Great value for money. Reviewed on: 20th March 2026
Abhi's avatar
Abhi

Fabulous customer experience.

5
Fabulous customer experience. Effortlessly meets my needs Reviewed on: 20th March 2026
Deise Consulting's avatar
Deise Consulting

Helps manage business finances

5
Easy to use and really straightforward, Mettle has really helped me manage my business finances and keep track of everything. Its ability to sync with Freeagent is a gamechanger! Reviewed on: 20th March 2026
BH's avatar
BH

Replacement debit card

5
Needed to change my debit card due to suspected fraud. A new card was issued within days Reviewed on: 20th March 2026
Stephen Bird's avatar
Stephen Bird

Great prodcut for sole traders and start up businesses.

5
Great prodcut for sole traders and start up businesses. Easy to use app and responsive customer service when needed. Great product. Reviewed on: 20th March 2026
Mark Barren's avatar
Mark Barren

Absolutely love using the mettle app, it's straight...

5
Absolutely love using the mettle app, it's straight forward and easy to use. Reviewed on: 20th March 2026
Lottie G's avatar
Lottie G

Super easy to use and great functionality

5
It's a great bank for small business. The App is extremely user-friendly and I especially like the fact it works as well on desktop browser as in the app (unlike some other banks). Functions like categorising payments and adding receipts in the app are great, especially as the transfer seamlessly to my accounting software (FreeAgent). Reviewed on: 20th March 2026
Andrew H's avatar
Andrew H

The app is excellent and I can do everything using it.

5
The app is excellent and I can do everything using it. It also links really well with my accounting software Reviewed on: 20th March 2026
Steve Wallis's avatar
Steve Wallis

very intuitive and easy to use

5
I use Metal for my business and find the interface very intuitive and easy to use. Customer service has always been professional, and overall it’s been a great bank for my needs. Reviewed on: 20th March 2026
Steven P's avatar
Steven P

Superbly responsive customer service team

4
Superbly responsive customer service team Reviewed on: 20th March 2026
Phillip M's avatar
Phillip M

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