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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,079 reviews, last reviewed 5th Apr 2026
173500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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Latest highest rating:

5

Very easy to set up, clear and easy communication Very easy to set up, clear and easy communication Reviewed on: 5th April 2026
NG's avatar
NG

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4079)

First time business banking

5
This is my first experience of running my own business. Mettle has made business banking stress-free and easy to use Reviewed on: 19th March 2026
TSmyth's avatar
TSmyth

Transactions are so quick.

5
Transactions are so quick. Mettle is very responsive if an issue arises and really value me as a customer. Reviewed on: 19th March 2026
Jill C's avatar
Jill C

Supporting Our Business From Day One.....

4
As a start-up business in the classic vehicle transport and storage sector, choosing the right banking partner was important for us from day one. Mettle has been a straightforward and practical solution while building the business. Opening the account was quick and simple, which allowed us to get trading without the delays often associated with traditional banks. For a new business, that speed matters. The app-based banking works particularly well when you’re on the move. Instant payment notifications provide reassurance when customers settle invoices, and the ability to categorise expenses helps keep cashflow visible and organised. The integration with accounting software is also a big advantage, reducing admin time and keeping records tidy from the outset. For a start-up, keeping overheads low is crucial, and Mettle offers a clean, easy-to-use platform without unnecessary complexity. In terms of drawbacks, as a fully digital bank there is no physical branch access, which may not suit businesses that handle regular cash deposits. Some advanced lending or finance options are more limited compared to larger high street banks. Overall, for a start-up SME looking for a modern, no-nonsense business banking solution, Mettle has been a positive and efficient choice. Reviewed on: 19th March 2026
Stephen F's avatar
Stephen F

I have had a business account with Mettle since 2023...

5
I have had a business account with Mettle since 2023, I warn you that it introduces new technologies and is easy to use. Reviewed on: 19th March 2026
Zaneta S's avatar
Zaneta S

Reliable and consistent - Best banking for SME's

5
Reliable and consistent. Exactly what's required for banking. Reviewed on: 19th March 2026
Ben H's avatar
Ben H

all the help you need

5
It’s so easy to use and the support is amazing Reviewed on: 19th March 2026
Linda E's avatar
Linda E

Excellent bank and very supportive, secure and profe...

5
Excellent bank and very supportive, secure and professional Reviewed on: 19th March 2026
Vedran K's avatar
Vedran K

All good, no issues.

4
All good, no issues. Very easy to use. Reviewed on: 19th March 2026
Ste g's avatar
Ste g

Excellent and affordable bank for new startups

5
Mettle is great choice for small business banking. The app is user friendly, making it easy for manage expenses and send invoices. The best part is that they also offer free FreeAgent account which is big plus for startups and freelancers. Reviewed on: 19th March 2026
Atiq U's avatar
Atiq U

Completely trouble free

5
It's been completely trouble free, Mettle was my accountant's recommendation. Reviewed on: 19th March 2026
Phil's avatar
Phil

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