Smart Money People Logo
Go to business site
Share this page
Link copied

Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,079 reviews, last reviewed 5th Apr 2026
173500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to set up, clear and easy communication Very easy to set up, clear and easy communication Reviewed on: 5th April 2026
NG's avatar
NG

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
Read all reviews Write a review

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

Review Mettle by NatWest: Business Banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business Banking reviews (4079)

Excellent custmer service & east use ap.

5
Excellent custmer service & east use ap. Reviewed on: 28th January 2026
Steve B's avatar
Steve B

My experience with Mettle has been problem free

5
My experience with Mettle has been straight forward and problem free. It's easy for me to communicate concerns and problems, and likewise communication of relevant information to me is timely and good. I find the invoice creation features and accounting note additions really helpful and really accessible. It's really streamlined the finance side of my one man band business, taking much of the stress out for me. Reviewed on: 28th January 2026
Beth H's avatar
Beth H

Great customer service

5
Great customer service, always get a fast reply if I have any queries and the app is very user friendly Reviewed on: 28th January 2026
millie m's avatar
millie m

Great bank for business. Excellent experience!

5
I'm a client of Mettle Bank over 5 years, it is an absolute pleasure to work with them. Great customer service, quick response, no app glitching, no hidden fees. Would recommend with pleasure. Reviewed on: 28th January 2026
Mihail S's avatar
Mihail S

Easy to use and excellent customer support

5
Easy to use and excellent customer support Reviewed on: 28th January 2026
Lisa D's avatar
Lisa D

A good service and the the FreeAgent software includ...

5
A good service and the the FreeAgent software included with the account is invaluable. Reviewed on: 28th January 2026
Rich M's avatar
Rich M

Great App

5
I have been with mettle less than a year and love their banking app Reviewed on: 28th January 2026
HB's avatar
HB

Excellent bank account for a small business like mine.

5
Excellent bank account for a small business like mine. Really easy to use, no banking charges for anything I do, and free access to accounting software too. Couldn't ask for more. Really helpful when you need to get in touch too Reviewed on: 28th January 2026
Samantha W's avatar
Samantha W

Great app and customer service.

5
Great app and customer service. Never had a problem that wasn’t resolved quickly. The ability to make tax and vat pots is really useful too. Reviewed on: 28th January 2026
Andy H's avatar
Andy H

Excellent

5
Mettle is easy to use, responsive and has everything you need in one place. I love that it is all on an app too. Reviewed on: 28th January 2026
TL's avatar
TL

Review Mettle by NatWest: Business Banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill