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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

I’ve had a really positive experience usi...

5
I’ve had a really positive experience using Mettle Banking. The app is simple to use, payments are quick, and everything is laid out clearly which makes managing business finances much easier. Setting up the account was straightforward and the overall service has been reliable. Highly recommended for anyone wanting a stress-free business banking option. Reviewed on: 18th February 2026
Max B's avatar
Max B

Easy business banking

5
Simple app, quick payments, and easy to manage day-to-day business banking. Works well for a sole trader and integrates nicely with accounting software. No fuss. Reviewed on: 18th February 2026
Edward S's avatar
Edward S

Never had a problem with the app and when I have rea...

5
Never had a problem with the app and when I have reached out to customer service my needs have always being met. If there is maintenance scheduled the prior notification are always a help Reviewed on: 18th February 2026
Lee F's avatar
Lee F

A seamless integration between linked accounts makes...

5
A seamless integration between linked accounts makes it easier to manage transactions and reconcile the data. Reviewed on: 18th February 2026
Paul M's avatar
Paul M

Easy app

5
Banking app is easy to use and links well with freeagent Reviewed on: 18th February 2026
Phil Clarke's avatar
Phil Clarke

Great service, easy to use.

5
Great service, easy to use. Good app. Reviewed on: 18th February 2026
Dale's avatar
Dale

IT BEING BEING METTLE FOR THE PAST 3 YEARS

4
IT BEING BEING METTLE FOR THE PAST 3 YEARS Reviewed on: 18th February 2026
KWADWO A's avatar
KWADWO A

The right choice for my new business

5
I started my own small business in 2025 and chose Mettle for my business account. They have been great. Explaining to me every step of the way when I didn’t quite get it! Super quick replies to my questions. Customer service outstanding! I definitely chose the correct banking for my new adventure. Huge thanks Mettle Reviewed on: 18th February 2026
TDN's avatar
TDN

Very clear and easy to navigate.

5
Very clear and easy to navigate. Customer service also very efficient Reviewed on: 18th February 2026
Mike W's avatar
Mike W

Mettle is perfect for keeping my small business fina...

5
Mettle is perfect for keeping my small business finances organised. I’ve had no problems with customers making payments, or with my own transactions using this account. I love the fact you can set up ‘pots’ within the main account and to use transfer rules also. Great features to ensure tax is set aside, for example. Reviewed on: 18th February 2026
Chris M's avatar
Chris M

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