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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

A great easy and reliable app with lots of great fea...

5
A great easy and reliable app with lots of great features for your business. Reviewed on: 19th February 2026
Ruth M's avatar
Ruth M

Berties Bike Barn uses Mettle Bank

5
Mettle bank work great for our small business, The desk top and mobile apps work great allowing you to see your bank on the move . you can add pots for all different uses, easy to reconcile, categorise and add receipts. App prompts you to do any out standing tasks. Only had one problem when someone tried to pay us from a over seas bank Reviewed on: 19th February 2026
Berties Bike Barn's avatar
Berties Bike Barn

Great Service and Security!

5
Always helpful, with excellent conduct when it comes to safeguarding customers’ money (immediately blocking suspicious transactions). Reviewed on: 19th February 2026
KMr's avatar
KMr

Excellent Online Bank

5
Such an easy app to use and transfer money between accounts. I dud gave an issue which was quickly sorted which for me is something I hadn’t experienced either other high street banks.. customer services have been friendly and helpful although in the beginning I found it strange doing everything online but now I much prefer it!! Reviewed on: 19th February 2026
Livvy's avatar
Livvy

Fabulous mettle

5
Always available, easy to use. I am always able to speak to someone if I have any questions Reviewed on: 19th February 2026
Ali p's avatar
Ali p

Hassle free banking.

5
Hassle free banking. Triple locked defence. Notification of any incoming or outgoings from account. Interception and prevention of unauthorised removal of money by scammers. Tax calculation ability e.t.c Reviewed on: 19th February 2026
Dr C's avatar
Dr C

Quite simply, I love my Mettle account, its easy to...

5
Quite simply, I love my Mettle account, its easy to navigate, and easy to invoice and easy to keep track of payments. In or out. And its free, perfect for a small businesses, with a small budget. Thank you! Reviewed on: 19th February 2026
Lisa J's avatar
Lisa J

Very good help with my business is only one thing I...

4
Very good help with my business is only one thing I can’t transfer money to my country Reviewed on: 19th February 2026
Daniel G's avatar
Daniel G

Very good quick and easy

5
Very good lovely service tEverything is good about mettle Reviewed on: 18th February 2026
Saba s's avatar
Saba s

Amazing and easy to.use

5
Mettle has been amazing for monitoring my business transactions and set up saving pots for my tax purposes And with notifications I always know where I stand with my accountI would highly recommend this to fellow small business owners Reviewed on: 18th February 2026
Edward H's avatar
Edward H

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