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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

I was with high street bank and comunication was dif...

5
I was with high street bank and comunication was difficult. With Mettle I have the ability to deal with my money in a way that I can do myself. What helps my very small business is that the are no fees as variable fees had such a detrimental affect on keeping my tiny business with its head above water Reviewed on: 19th February 2026
Carolyn Mason's avatar
Carolyn Mason

I get everything I need whenever I need it.

5
I get everything I need whenever I need it. Reviewed on: 19th February 2026
Jacob Gebretnsae's avatar
Jacob Gebretnsae

No nonsense, perfect banking for my needs, and excel...

5
No nonsense, perfect banking for my needs, and excellent free software Reviewed on: 19th February 2026
Jamie J's avatar
Jamie J

Great company to work with!

5
Great company to work with! Never had any issues using the app, very simple and easy to use. Would highly recommend. Reviewed on: 19th February 2026
Rikki A's avatar
Rikki A

Very easy to use and lots of functionality

5
Very easy to use and lots of functionality Reviewed on: 19th February 2026
tnbeaumont@ntlworld.com's avatar
[email protected]

I think I would say the customer service is really g...

5
I think I would say the customer service is really good, no waiting really, always very polite and professional,any issues I have get sorted very quickly and I’ve never had an issue in the few years I’ve had my account Reviewed on: 19th February 2026
Sarah J's avatar
Sarah J

Easy to use,

5
Easy to use, like that I can have separated pots to put my money into. Someone always there when I want to ask a question. No problem paying my money into a post office with the app. Reviewed on: 19th February 2026
April N's avatar
April N

Business banking made easy

5
Starting a business is a difficult step to take, especially where money is involved. Mettle has made starting and running my business account easy and stress free with everything is clearly set out to help keep track of your spending. Security for the account is of the highest standard and offering free business cards to employees has made company purchases a breeze Reviewed on: 19th February 2026
Marc C's avatar
Marc C

Exceptional customer services

5
They have always answered all my queries and put my mind at rest Reviewed on: 19th February 2026
Wayne L's avatar
Wayne L

Supporting and easy to understand

5
Supporting and easy to understand Reviewed on: 19th February 2026
Jay's avatar
Jay

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