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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,079 reviews, last reviewed 5th Apr 2026
173500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
6%
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1%

Latest highest rating:

5

Very easy to set up, clear and easy communication Very easy to set up, clear and easy communication Reviewed on: 5th April 2026
NG's avatar
NG

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4079)

Easy to use app and excellent customer service

5
Easy to use app and excellent customer service Reviewed on: 28th January 2026
Claire V's avatar
Claire V

I’m a new business owner and everything about Mettle...

5
I’m a new business owner and everything about Mettle is great, I love how slick the app feels alongside the free access to FreeAgent. Additionally, the setup process itself was very simple! Reviewed on: 28th January 2026
Matthew O's avatar
Matthew O

I’ve had a very easy journey, customer service have...

5
I’ve had a very easy journey, customer service have been helpful when I had an issue with connecting my accounting software. Reviewed on: 28th January 2026
Csnell's avatar
Csnell

All good so far, easy to set up and intuitive user i...

5
All good so far, easy to set up and intuitive user interface Reviewed on: 28th January 2026
Richard 's avatar
Richard

Great Bank and being partnered with Free Agent is th...

5
Great Bank and being partnered with Free Agent is the cherry on top! Reviewed on: 28th January 2026
LeighAnn M's avatar
LeighAnn M

I’m ve been using mettle from day one from being sel...

5
I’m ve been using mettle from day one from being self employed it’s so easy to use and if have any issues there right on it to help u with anything Reviewed on: 28th January 2026
Lisa R's avatar
Lisa R

Very good Never had an issue

5
Never had an issue . Very clear banking . Great supporty Reviewed on: 28th January 2026
Piotr W's avatar
Piotr W

Fantastic, easy to use banking system.

5
Fantastic, easy to use banking system. Reviewed on: 28th January 2026
Gayle T's avatar
Gayle T

A positive customer experience...

5
The mettle app is easy to navigate and the ability to connect with members of the team and engage in dialogue is a very positive experience. Reviewed on: 28th January 2026
Ian FH's avatar
Ian FH

Staff are very professional and quick to help.

5
Staff are very professional and quick to help. Reviewed on: 28th January 2026
Mark Hunt's avatar
Mark Hunt

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