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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

No nonsense, perfect banking for my needs, and excel...

5
No nonsense, perfect banking for my needs, and excellent free software Reviewed on: 19th February 2026
Jamie J's avatar
Jamie J

Great company to work with!

5
Great company to work with! Never had any issues using the app, very simple and easy to use. Would highly recommend. Reviewed on: 19th February 2026
Rikki A's avatar
Rikki A

Very easy to use and lots of functionality

5
Very easy to use and lots of functionality Reviewed on: 19th February 2026
tnbeaumont@ntlworld.com's avatar
[email protected]

I think I would say the customer service is really g...

5
I think I would say the customer service is really good, no waiting really, always very polite and professional,any issues I have get sorted very quickly and I’ve never had an issue in the few years I’ve had my account Reviewed on: 19th February 2026
Sarah J's avatar
Sarah J

Easy to use,

5
Easy to use, like that I can have separated pots to put my money into. Someone always there when I want to ask a question. No problem paying my money into a post office with the app. Reviewed on: 19th February 2026
April N's avatar
April N

Business banking made easy

5
Starting a business is a difficult step to take, especially where money is involved. Mettle has made starting and running my business account easy and stress free with everything is clearly set out to help keep track of your spending. Security for the account is of the highest standard and offering free business cards to employees has made company purchases a breeze Reviewed on: 19th February 2026
Marc C's avatar
Marc C

Exceptional customer services

5
They have always answered all my queries and put my mind at rest Reviewed on: 19th February 2026
Wayne L's avatar
Wayne L

Supporting and easy to understand

5
Supporting and easy to understand Reviewed on: 19th February 2026
Jay's avatar
Jay

A great easy and reliable app with lots of great fea...

5
A great easy and reliable app with lots of great features for your business. Reviewed on: 19th February 2026
Ruth M's avatar
Ruth M

Berties Bike Barn uses Mettle Bank

5
Mettle bank work great for our small business, The desk top and mobile apps work great allowing you to see your bank on the move . you can add pots for all different uses, easy to reconcile, categorise and add receipts. App prompts you to do any out standing tasks. Only had one problem when someone tried to pay us from a over seas bank Reviewed on: 19th February 2026
Berties Bike Barn's avatar
Berties Bike Barn

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