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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Good start excellent

5
Good start not problem till this dg Reviewed on: 19th February 2026
Rizwan's avatar
Rizwan

Secure Banking for my business with Easy to use app

5
I've been with Mettle for a few years now when I decided to open a business account. Everything is super easy to use. I love the fact that I can add money into pots each time I receive some money. Plus as I'm dyslexic, I love the fact that when adding a new payee, it confirms for me that I have put the right details. Reviewed on: 19th February 2026
Albane McG's avatar
Albane McG

My experience so far has been great, the user experi...

5
My experience so far has been great, the user experience and system has been really easy to navigate which is needed when running a business and time is limited. I have not had any issues yet that has required me to contact customer services, which I think is a good thing as it proves that everything works well. I have had one expeirence needing to speak with Customer Services and they responded quickly and dealt with the matter. Reviewed on: 19th February 2026
Teelo V's avatar
Teelo V

Easy and simple to use.

5
Easy and simple A great daily tool Reviewed on: 19th February 2026
Lizzie R's avatar
Lizzie R

I love Mettle Bank

5
Mettle have helped me so much as a sole trader.. having free agent attached helps me with my accounts as well. It’s easy and excellent Reviewed on: 19th February 2026
Louisa Sage's avatar
Louisa Sage

As a independent business.

4
As a independent business. And a dyslexic person. This was recommended asan easy to use bank for my business. It has changed my outlook and improved my confidence in money management, invoicing and communication with customers. Its not perfect for my dyslexic needs and i have raised these improvements with them through the help centre. Which i feel not only helpme but would help all. In making the app quicker to navigate and cleaner to use. Ive to yet not seen my suggestions become live. So not sure if its ask the customer, say you will work on it. But dont really work on it. Hoping the customer will get bored in waiting or just go quiet. For that reason ive not given top marks. However i really want to give them top marks. Reviewed on: 19th February 2026
Alli Gordon 's avatar
Alli Gordon

Over all bank has many features but I like saving...

5
Over all bank has many features but I like saving pots Reviewed on: 19th February 2026
Awan's avatar
Awan

Mettle is a fantastic

5
Mettle is a fantastic easy to use bank the app and platform help you all the way Reviewed on: 19th February 2026
Martin J's avatar
Martin J

I was with high street bank and comunication was dif...

5
I was with high street bank and comunication was difficult. With Mettle I have the ability to deal with my money in a way that I can do myself. What helps my very small business is that the are no fees as variable fees had such a detrimental affect on keeping my tiny business with its head above water Reviewed on: 19th February 2026
Carolyn Mason's avatar
Carolyn Mason

I get everything I need whenever I need it.

5
I get everything I need whenever I need it. Reviewed on: 19th February 2026
Jacob Gebretnsae's avatar
Jacob Gebretnsae

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