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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

I enjoy the app and the integration with the FreeAge...

5
I enjoy the app and the integration with the FreeAgent software Reviewed on: 19th February 2026
Harjinder S's avatar
Harjinder S

I Highly Recommend Mettle Banking

5
It's been very easy and practical to use. The phone app, the online service is all 1st class. The invoice system is really user friendly. Linking payments to invoices and to account balance/transactions is simple. Any issues I had when I first started using Mettle, the online messaging service always resolved them for me. I would highly recommended any first time self employed business starter to use Mettle Banking. Reviewed on: 19th February 2026
Paul H's avatar
Paul H

Good start excellent

5
Good start not problem till this dg Reviewed on: 19th February 2026
Rizwan's avatar
Rizwan

Secure Banking for my business with Easy to use app

5
I've been with Mettle for a few years now when I decided to open a business account. Everything is super easy to use. I love the fact that I can add money into pots each time I receive some money. Plus as I'm dyslexic, I love the fact that when adding a new payee, it confirms for me that I have put the right details. Reviewed on: 19th February 2026
Albane McG's avatar
Albane McG

My experience so far has been great, the user experi...

5
My experience so far has been great, the user experience and system has been really easy to navigate which is needed when running a business and time is limited. I have not had any issues yet that has required me to contact customer services, which I think is a good thing as it proves that everything works well. I have had one expeirence needing to speak with Customer Services and they responded quickly and dealt with the matter. Reviewed on: 19th February 2026
Teelo V's avatar
Teelo V

Easy and simple to use.

5
Easy and simple A great daily tool Reviewed on: 19th February 2026
Lizzie R's avatar
Lizzie R

I love Mettle Bank

5
Mettle have helped me so much as a sole trader.. having free agent attached helps me with my accounts as well. It’s easy and excellent Reviewed on: 19th February 2026
Louisa Sage's avatar
Louisa Sage

As a independent business.

4
As a independent business. And a dyslexic person. This was recommended asan easy to use bank for my business. It has changed my outlook and improved my confidence in money management, invoicing and communication with customers. Its not perfect for my dyslexic needs and i have raised these improvements with them through the help centre. Which i feel not only helpme but would help all. In making the app quicker to navigate and cleaner to use. Ive to yet not seen my suggestions become live. So not sure if its ask the customer, say you will work on it. But dont really work on it. Hoping the customer will get bored in waiting or just go quiet. For that reason ive not given top marks. However i really want to give them top marks. Reviewed on: 19th February 2026
Alli Gordon 's avatar
Alli Gordon

Over all bank has many features but I like saving...

5
Over all bank has many features but I like saving pots Reviewed on: 19th February 2026
Awan's avatar
Awan

Mettle is a fantastic

5
Mettle is a fantastic easy to use bank the app and platform help you all the way Reviewed on: 19th February 2026
Martin J's avatar
Martin J

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