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Mettle: Business Banking reviews

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4.91
Based on 1,831 reviews, last reviewed 28th Mar 2025
164900% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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Latest highest rating:

5

Easy as Pie!!! Easy to manage through the App. Can't fault it at all! Reviewed on: 28th March 2025
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Legend

Latest lowest rating:

1

Don't Do It - It's Free But That Costs Too Much My business partner was impressed by the price of Mettle and tbh it worked OK until we needed to change the account because he wanted to stop working ... Read more Reviewed on: 19th March 2025
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About this product

Mettle offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle Business Banking reviews (1831)

Finally found the best business account

5
I’ve tried several business bank accounts and Mettle are by far the best. Everything is seamless but the game changer is their tie in with a Free Agent which is the best accounting software for a small limited company like mine. Reviewed on: 12th April 2024
Colin M's avatar
Colin M

I was using another bank for my business services bu...

5
I was using another bank for my business services but unfortunately it was really hard to conduct my banking but with Mettle everything is much easier. Reviewed on: 12th April 2024
Ulfet S's avatar
Ulfet S

Chose Mettle as a sole trader

5
Chose Mettle as a sole trader because of easy online and app use. Getting to a bank branch is not possible or easy from where I live.i can deposit cash via my post office too. Reviewed on: 15th February 2024
AndyKnillArt's avatar
AndyKnillArt

Great onboarding help with tax and free!

5
Great onboarding help with tax and free! Reviewed on: 30th January 2024
Tomade's avatar
Tomade

No communication at all,nobody knows nothing,all pay...

1
No communication at all,nobody knows nothing,all payments tryed to made declined,i couldn.t receive payments,i can.t withdraw money,i can.t transfer money,and the problem is stll ungixed,it is the 3rd day fighting with them and asking them to solve it as i am left without any money because of them.Do not even think to do banking with them Reviewed on: 19th January 2024
Florina B's avatar
Florina B

Unable to pay staff, bills or withdraw money for over a week!

1
I tried to make a withdrawal at a cash machine, which was declined. When I contacted support it took them 14 days to rectify. I then went on holiday and the issue happened again, leaving me unable to pay staff wages the week before Christmas. I reported this to support and as I speak, the issue has not been fixed after 7 days AND their support responce is "we will notify you once thisnis resolved." I cannot withdraw or transfer my own money! If you need a business account go elsewhere, mettle will kill a small business before its had chance to grow by stangling its cash access. Reviewed on: 20th December 2023
Steve Mullen's avatar
Steve Mullen

WOULD GIVE 0 IF I COULD

1
Terrible service, do not protect you against scams and will not honour or refund under the code. Will clutch at straws to not refund you and incredibly unhelpful. Does not have a 24/7 fraud department either ! Reviewed on: 5th September 2023
Rosie Wilcox's avatar
Rosie Wilcox

Terrible Service and no agent to help!!

1
Terrible to open an account, No Help... the agent do not reply... therefore leaves you stuck for days... no phone communication!!! it is a terrible bank to even think about as there is no help... they simply take your money and provide no services..... i am disgusted with Natwest & Mettle bank. Barclays was better... i recently transfered over from Barclays and now, I am definitely regretting it! poor service, not worth your time or investment!!! Reviewed on: 17th June 2023
Jamal Hamid's avatar
Jamal Hamid

Application refused because they dont ask questions correctly to trip you up and offer other accounts

1
What a shamble of a company run by, well pretty much fools that try and get you to sign for an account that isnt covered by FSCS. I applied in the usual way, met all the vriteria to open a FSCS covered business account, I was asked how much did i take in cash payments, they are very small as most people pay by bank transfer, I gave the advisor the amount and i was declined as he said I would want to deposit cash to which they dont do!, I knew this and never said anything about depositing cash, he came back and said i could accept an FCA account. No thanks. Pretty sad is this is backed by Natwest but the goons cant even ask a question correctly. AVOID Reviewed on: 18th February 2023
Ian Goodchild's avatar
Ian Goodchild

Excellent customer service

5
Dealt with my problem very quickly and efficiently. App is simple to use and very handy for my invoices Reviewed on: 8th February 2023
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James Cook

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