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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Very simple and easy to use.

5
Very simple and easy to use. Easy to set up. By far the most convenient bank account for SMB's Reviewed on: 20th February 2026
APS Motor Group Ltd's avatar
APS Motor Group Ltd

Highly recommend

5
I can't fault Mettle: Business Banking in the slightest. Banking made simple but effective with their app and exceptional customer service too. I recommend Mettle all the time. I mainly like how you can deposit money into a Post Office with a code via the app rather than using your card which is great if you don't have it on your person. 10/10. Reviewed on: 20th February 2026
Davina E's avatar
Davina E

I have a business account almost a year and I really...

5
I have a business account almost a year and I really love it. It’s easy to get an account with Mettle. The app is easy to access and check the statement, payments and all transactions. Everything is smooth and easy. Highly recommended Reviewed on: 19th February 2026
Natalia Lichota's avatar
Natalia Lichota

It’s very easy to use and love the pots to...

5
It’s very easy to use and love the pots to save money Reviewed on: 19th February 2026
Tracy w's avatar
Tracy w

Easy Business banking

5
Very easy to set up account. App is very user friendly Reviewed on: 19th February 2026
David S's avatar
David S

Extremely easy to use an efficient

5
Extremely easy to use an efficient Reviewed on: 19th February 2026
Haydn r's avatar
Haydn r

Very helpful banking app for small business like me.

5
Very helpful banking app for small business like me. If i ever have any questions with anything, the customer service team is always there and very helpful. i like the in app integrations such bas free agent. Reviewed on: 19th February 2026
iona's avatar
iona

overall very good and professional

5
overall very good and professional Reviewed on: 19th February 2026
Jasmine's avatar
Jasmine

As a recent business owner, its been great to easily...

5
As a recent business owner, its been great to easily set up an account and get help through the free admin software they supply through FreeAgent. The admin side is the most daunting bit, but it feels quite simple with the software. Moving money in and out and creating pots is also a great way to divide money Reviewed on: 19th February 2026
Shenese Newton's avatar
Shenese Newton

Online account is easy to use

5
The online account is easy to use and being linked to Freeagent for free helps keep my overhead costs down. Reviewed on: 19th February 2026
Stu B's avatar
Stu B

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