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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

excellent cloud based accouting

5
Mettle and Free agent makes it easy to keep track of expenditure and income in the business Reviewed on: 20th February 2026
Catherine 's avatar
Catherine

Thanks to Mettle it makes running my business so easy!

5
Thanks to Mettle it makes running my business so easy! I can connect it to my preferred accounting software and I don't need to spend hours doing all the admin. I am on the road all the time so it's easy to do through the app. Very easy to navigate and you have support 24/7, with speedy replies without having to wait hours on queues. I have already recommended it to fellow business owners in my industry. Reviewed on: 20th February 2026
Andrea 's avatar
Andrea

Great service overall

5
I had a great experience since first setting up the account until today, 2 years later. Costumer service have always been helpful and the app and website interface are great to work with. Additionally it as a plus to get access to FreeAgent which has helped me and my business massiveley. Reviewed on: 20th February 2026
Antel M's avatar
Antel M

Love mettle, for free access to FreeAgent & great CS

5
I really love mettle and the fact i have access to FreeAgent is brilliant for my small business I love how easy it is to use and all the functionalities, customer service is super swift and really helpful and easy to find! Reviewed on: 20th February 2026
Christie B's avatar
Christie B

I absolutely love Mettle - it is so straightforward...

5
I absolutely love Mettle - it is so straightforward and simple to use. The invoicing element makes everything so much quicker too - I have sent this to lots of friends who are also self-employed to make sure they sign up too! Reviewed on: 20th February 2026
Beth C's avatar
Beth C

The reliable and user-friendly App is a godsend

5
The app is intuitive and reliable - it does everything I need. The customer service via messaging is always responsive and clear. I can bank cash for free. I had excellent support with a fraudulent transaction. I'm very happy with the service Reviewed on: 20th February 2026
Catherine P's avatar
Catherine P

Amazing from end to end super easy to use and does...

5
Amazing from end to end super easy to use and does everything I need Reviewed on: 20th February 2026
Dale t's avatar
Dale t

Great business account

5
I've been using Mettle for few years now and its great when running business, has everything I need Reviewed on: 20th February 2026
Dominika's avatar
Dominika

I’ve been using mettle for over 4 years now.

4
I’ve been using mettle for over 4 years now. The customer service has always been great and the layout is very clear and easy to use. I always recommend mettle to other businesses owners who are looking for a free, easy to use and efficient bank account Reviewed on: 20th February 2026
Amy 's avatar
Amy

Brilliant from the start.

5
Brilliant from the start. So easy to keep on top of all my business banking. Reviewed on: 20th February 2026
Mary F's avatar
Mary F

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