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Mettle by NatWest: Business banking reviews

Name: Business banking
Rating: 4.82 (4591 reviews)

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4.82

Based on 4,591 reviews, last reviewed 21st Jun 2026

30% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026

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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Awards

Best business banking provider 2025

Awarded to the business banking provider rated highest in customer reviews.

Mettle by NatWest Business banking reviews (4591)

Great app for small business

I was recommended METTLE by a friend as I was settling my small business. Am not gadget friendly even less any skills in IT. I’ve been using it for a hand full of months now. It is so easy to use and the help/support customer line is extremely good and helpful.. for a legitimate small business I give my 110% recommendations… Reviewed on: 21st February 2026

Excellent Business Banking of our time

I found that Mettle bank is easy to use, intuitive and very efficient. I love the separate pots feature and auto deduction for my VAT. I only rate customer service as good because when I asked for help to stop or cancel a payment (AutoCad) - I was told to contact AutoCad. If I can contact AutoCad I would not have asked Mettle customer service for help. Therefore, because Mettle refused to help, I am still paying for a service that I don’t need every month. This is the only reason why I rated ‘good’ instead of ‘excellent’. Reviewed on: 21st February 2026

The App is so easy to use and the instant notificati...

The App is so easy to use and the instant notifications when the bank card or Google pay is used is a big safety factor. Customer service has been very helpful on the occasions I've needed it. Reviewed on: 20th February 2026

The app works really well, enabling me to send invoi...

The app works really well, enabling me to send invoices and manage payments received by automatically sending a percentage to a VAT pot for VAT returns, a percentage to savings or whatever I choose. Reviewed on: 20th February 2026

Easy to use.

Easy to use. The invoicing and accounts makes things so much easier for admin purposes and setting aside a separate tax pot is a great for money management Reviewed on: 20th February 2026

I wouldn't go anywhere else

i am so glad i found Mettle, I wouldn't go anywhere else, its a great app all my expenses and invoices all in one place and i cant believe its free. the app is really easy to use and very straight forward, the mettle bank is partnered with freeagent which is a god send especially when the self assessment comes up! if I had any questions or queries there is a chat helpline one click away and I have never had to wait long for them to answer and they are so quick to help. honestly its great to have everything that i need for my business all in one place! Reviewed on: 20th February 2026

I find the app simple and easy to use

I find the app simple and easy to use. I had some suspicious transactions on my account which I alerted Mettle about straight away. They put a stop on the transactions and refunded the payments whilst they investigated. They also put a stop on my card and issued a new one straight away. I have always had great customer service whenever I have needed to contact them and cant recommend them enough. Reviewed on: 20th February 2026

Gotta be Mettle for me

I've been using Mettle as my business bank account now for a good while - as a self employed barber, its important to have all inbound and outbound transactions categorised, noted, and sorted. Being able to do so on the app makes my life a breeze, as well as having the tax pots automatically set aside money, meaning theres no stress for the self-assessment period! :D Reviewed on: 20th February 2026

excellent cloud based accouting

Mettle and Free agent makes it easy to keep track of expenditure and income in the business Reviewed on: 20th February 2026

Thanks to Mettle it makes running my business so easy!

Thanks to Mettle it makes running my business so easy! I can connect it to my preferred accounting software and I don't need to spend hours doing all the admin. I am on the road all the time so it's easy to do through the app. Very easy to navigate and you have support 24/7, with speedy replies without having to wait hours on queues. I have already recommended it to fellow business owners in my industry. Reviewed on: 20th February 2026

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Mettle by NatWest: Business banking reviews

30% decrease in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Mettle by NatWest: Business banking now

Best business banking provider 2025

Mettle by NatWest Business banking reviews (4591)

Great app for small business

Excellent Business Banking of our time

The App is so easy to use and the instant notificati...

The app works really well, enabling me to send invoi...

Easy to use.

I wouldn't go anywhere else

I find the app simple and easy to use

Gotta be Mettle for me

excellent cloud based accouting

Thanks to Mettle it makes running my business so easy!

Review Mettle by NatWest: Business banking now

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