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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Mettle is really easy to use.

5
Mettle is really easy to use. As a new sole trader I have found it helpful and user friendly. I know there is even more information to explore if I need to and I like the pots I can use to organise my incomings. Reviewed on: 23rd February 2026
Alex's avatar
Alex

Mettle for my decorating business no fees char...

5
I use Mettle for my decorating business no fees charged like others it’s been really good Reviewed on: 22nd February 2026
Tracey Chivers's avatar
Tracey Chivers

Easy to use , no cost to use.

5
Easy to use , no cost to use. Good interface with apps and payment systems. Reviewed on: 22nd February 2026
Volker B's avatar
Volker B

App is very easy to use amd Navigate through out.

5
App is very easy to use amd Navigate through out. Very convenient Reviewed on: 22nd February 2026
Home Make-overs's avatar
Home Make-overs

Great app with zero fees!

5
Great app with zero fees! Simple and fast use with great invoice in function and I appreciate the ability to categorize income and expenditure Reviewed on: 21st February 2026
P Schmidt 's avatar
P Schmidt

Love it!

5
the app is really easy to use, i can set up different pots to save money, really easy to speak to someone when i need to Reviewed on: 21st February 2026
mark chapman's avatar
mark chapman

Very easy to use and very helpful if I have an issue...

5
Very easy to use and very helpful if I have an issue had no issues ever since I’ve been using it for a few years now Reviewed on: 21st February 2026
Mark W's avatar
Mark W

Ideal for the small business use.

5
Ideal for the small business use, especially for paying cash into the bank using a barcode so no need to remember a pin number. The software is easy to use, and does not cause stress at the end of a tax year. In all a brilliant bank to use. Reviewed on: 21st February 2026
Elizabeth L's avatar
Elizabeth L

Highly recommend!

5
After having issues with other banks including high street banks, I was hesitant to try with Mettle but the whole experience has been seamless. Quick and simple process not over complicating anything and fast responses if I have every needed anything. Would highly recommend! Reviewed on: 21st February 2026
Simone's avatar
Simone

Great customer service.

5
Great customer service. Easy access and brilliant app Reviewed on: 21st February 2026
Diesel 's avatar
Diesel

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