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Mettle by NatWest: Business Banking reviews

4.92
Based on 4,088 reviews, last reviewed 7th Apr 2026
174300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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Latest highest rating:

5

Easy to use, with some great features its so easy to use, with some great features to help me keep on top of my finances. Would really recommend for sole traders - as it makes things hassl... Read more Reviewed on: 7th April 2026
Sarah A's avatar
Sarah A

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle by NatWest Business Banking reviews (4088)

Easy to use and great value service.

5
Easy to use and great value service. Did find navigating customer help a bit more complicated but once I called I got through to someone quickly and my query was resolved Reviewed on: 29th January 2026

The app is easy to use .

5
The app is easy to use . The pots are really helpful to manage my money . Excellent to help with my accounting . Great small buisness tool Reviewed on: 29th January 2026

Mettle for business banking is a no brainer!

5
Mettle for business banking is a no brainer! The reason for leaving a neutral score for customer service is that I've never had to use it. However, it's free to bank with them, and you get the equally awesome FreeAgent accounting software for free too! Win, win! Reviewed on: 29th January 2026

Everything just works well

5
Everything just works well with their free supplied accounting software. Wish I'd known about them earlier. If transformed my business system from old dinosaur to modern streamliner. Haven't tried getting credit from them yet but as far as banking goes, 5 stars. Reviewed on: 29th January 2026

Free Banking

5
As a small business to have the opportunity of free banking is fantastic Reviewed on: 29th January 2026

Mettle is so amazing with FreeAgent as standard for...

5
Mettle is so amazing with FreeAgent as standard for my business. Reviewed on: 29th January 2026

Mettle, banking strength you can trust

5
Gives me everything I need to manage my business finance. Reviewed on: 29th January 2026

Brilliant small business account!

5
Brilliant account for my small business. I love the integration with Freeagent. Add receipts to payments and they pull through. Also use the invoicing function with ease and professional look with my logo header. Savings pot is super easy to use making a few extra quid here and there. Customer service have always been there quickly when I've needed them. Reviewed on: 29th January 2026

Easy to transfer and gather information fast.

5
Easy to transfer and gather information fast. I was refunded when I purchased a product that did not arrived and teh bank sorted out the issue with little fuss. Very good customer service. Reviewed on: 29th January 2026

Great service & Easy App

5
I've been banking with Mettle for 2 or 3 years now and have found it to be simple & efficient. Never any problems. Reviewed on: 29th January 2026

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