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Mettle by NatWest: Business banking reviews

4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4591)

FreeAgent connects and included!

5
FreeAgent connects and included! That's the main draw for me as a self-employed person, combined with a neat and intuitive app. Reviewed on: 10th April 2025

Its great but the lack of international banking opti...

4
Its great but the lack of international banking options (no swift code etc) is a shame Reviewed on: 10th April 2025

Easy to work with perfect best regards *****

5
Easy to work with perfect best regards ***** Reviewed on: 10th April 2025

A new lifestyle!

5
• Mettle changed my life. Before I had a lot of difficulty organising my accounts to have a quick stratum and others, in the bank I used before. Now it's all but easy. The only thing missing is having a credit card! Other than that, everything is perfect Reviewed on: 10th April 2025

Good app but could be better

4
It is a good app and makes tracking payments and invoicing easy. One major improvement would be if once you've categorised a transaction that applies to all future transactions instead of having to do it manually each time. Have previously fed this back within the app but highlighting here as I think it could be a really strong improvement and a big time saver. Reviewed on: 10th April 2025

Easy and free so far .

5
Easy and free to use so far, very easy to pay and get paid Reviewed on: 10th April 2025

Easy to use app and fair business charges.

4
Easy to use app and fair business charges. Reviewed on: 10th April 2025

Postive excellent service

5
Easy to use, works well with freeagent Reviewed on: 10th April 2025

Worry free banking for new business

5
I started my own business this year and was very scared and didn’t know what to do. Mettle and the associated FreeAgent has made it totally painless and taken the worry away. Could not be happier. Reviewed on: 10th April 2025

A Great Product.

5
A Great Product. I get all I need and more. Customer Service is effective and efficient, professional and courteous throughout. Great Customer Experience! Reviewed on: 10th April 2025

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