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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Excellent for small businesses

5
The Mettle business banking app and service are great. I'm a small business owner/director and I love its functionality and the simplicity of it. Don't change anything!: Reviewed on: 10th April 2025
Rosie M's avatar
Rosie M

App is great, simple and have had no issues.

5
App is great, simple and have had no issues. Reviewed on: 10th April 2025
A W's avatar
A W

FreeAgent connects and included!

5
FreeAgent connects and included! That's the main draw for me as a self-employed person, combined with a neat and intuitive app. Reviewed on: 10th April 2025
Benya's avatar
Benya

Its great but the lack of international banking opti...

4
Its great but the lack of international banking options (no swift code etc) is a shame Reviewed on: 10th April 2025
Jo G's avatar
Jo G

Easy to work with perfect best regards *****

5
Easy to work with perfect best regards ***** Reviewed on: 10th April 2025
Evgeniy B's avatar
Evgeniy B

A new lifestyle!

5
• Mettle changed my life. Before I had a lot of difficulty organising my accounts to have a quick stratum and others, in the bank I used before. Now it's all but easy. The only thing missing is having a credit card! Other than that, everything is perfect Reviewed on: 10th April 2025
Ivo silva's avatar
Ivo silva

Good app but could be better

4
It is a good app and makes tracking payments and invoicing easy. One major improvement would be if once you've categorised a transaction that applies to all future transactions instead of having to do it manually each time. Have previously fed this back within the app but highlighting here as I think it could be a really strong improvement and a big time saver. Reviewed on: 10th April 2025
Natasha PB's avatar
Natasha PB

Easy and free so far .

5
Easy and free to use so far, very easy to pay and get paid Reviewed on: 10th April 2025
Christos T's avatar
Christos T

Easy to use app and fair business charges.

4
Easy to use app and fair business charges. Reviewed on: 10th April 2025
Claire 's avatar
Claire

Postive excellent service

5
Easy to use, works well with freeagent Reviewed on: 10th April 2025
Jaskarn's avatar
Jaskarn

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