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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

The best free business account

5
Had no issues with METTLE since I opened my account 3 years ago. Easy to access my account and easy to contact if needed. Reviewed on: 10th April 2025
Emma 's avatar
Emma

Great banking experience.

5
Great banking experience. Really to use banking app with great customer service. Easier application process for businesses without asking for the world. Easy to connect to my Freeagent accountancy tool as well. Would certainly recommend it to others. Reviewed on: 10th April 2025
Phillip Nduoyo's avatar
Phillip Nduoyo

Easy to use

5
Easy to setup and both app and web pages are easy to use. Love the alerts on my phone. Thanks Reviewed on: 10th April 2025
Tim's avatar
Tim

Easy account to set up.

5
Easy account to set up. App easy use. Chatbot great. Customer service lovely. Reviewed on: 10th April 2025
Anne C's avatar
Anne C

Been using for 4 years and had been simple and strai...

5
Been using for 4 years and had been simple and straightforward. Would recommend to my network. Reviewed on: 10th April 2025
Kiran M's avatar
Kiran M

Easy to use and excellent service

5
Easy to use and excellent service Reviewed on: 10th April 2025
Walter S's avatar
Walter S

Why Mettle is awesome

5
I've been using Mettle for a few months now to manage my small business finances, and it's been a smooth experience overall. The app is clean and easy to navigate, and I like that it offers real-time transaction updates and invoice tracking. One downside is the lack of integration with some accounting software I use, but for a free business account, it delivers great value. Customer support has also been quick and helpful whenever I've had questions. Reviewed on: 10th April 2025
Tito A's avatar
Tito A

Happy customer

5
New to Mettle but find it beneficial all around. Reviewed on: 10th April 2025
Susan C's avatar
Susan C

Awesome Mettle.

5
Mettle online banking has been very easy to navigate, user friendly, accommodative and smart phone compatable. Its an asset to my organisational framework. Thank you. I would recommend Mettle to one and all for sure. Reviewed on: 10th April 2025
Bhavya S's avatar
Bhavya S

Really easy to use, free, easy to add new pots etc j...

5
Really easy to use, free, easy to add new pots etc just would rather have a higher interest rate Reviewed on: 10th April 2025
Debbie James's avatar
Debbie James

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