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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,180 reviews, last reviewed 9th Apr 2026
183300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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0%
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0%
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1%

Latest highest rating:

5

Excellent app the only one downside is that you can'... Excellent app the only one downside is that you can't pay in cash at the post office. Reviewed on: 9th April 2026
David W's avatar
David W

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4180)

Love Mettle and Free Agent

5
I am a bookkeeper using Mettle for my own business. I have also recommended it to two clients who are also very happily using it. We all use Free Agent too Reviewed on: 20th March 2025
Donna 's avatar
Donna

Very clear and simple app to use.

5
Very clear and simple app to use. The pot function is handy to split monies. Any questions always get answered quickly in the chat function. Just wish we were able to get cash out somewhere. Reviewed on: 20th March 2025
Otto's avatar
Otto

Customer service impeccable.

5
Customer service impeccable. Always receive a swift response to a query. Not so keen on the recent update, as I preferred the previous layout but overall very happy that I made the move to Mettle. The app is easy to use. Reviewed on: 20th March 2025
Fleur A's avatar
Fleur A

As a small business, this Bank has been very helpful...

5
As a small business, this Bank has been very helpful since we start to use it aabout 4 years ago. They have no fees, and the customer service is excelent, they really look into your issues and solve any problems you might have. I highly recommend it. Reviewed on: 20th March 2025
Vanessa R's avatar
Vanessa R

Best sole trader account on the market

5
Been with Mettle for 3 years and by far the best company account for a sole trader. Reviewed on: 20th March 2025
Paul H's avatar
Paul H

I love my business banking, I like the ability to pu...

5
I love my business banking, I like the ability to put money into different pots Reviewed on: 20th March 2025
Elizabeth S's avatar
Elizabeth S

Easy to use

5
The app is easy to use, transactions happen quickly, and I love that Mettle is part of a bank I've actually heard of unlike many business accounts. Also having no transaction or monthly fees makes it better for my small business Reviewed on: 20th March 2025
Louise C's avatar
Louise C

Very easy to use with some very good features

5
Very easy to use with some very good features Reviewed on: 20th March 2025
Nicholas B's avatar
Nicholas B

Overall, very happy with Mettle.

5
Overall, very happy with Mettle. Great app and very intuitive and easy to use app. Saved me a lot in charges as a customer, so very happy about this. I guess the only minor niggle is the limit of £10k per payment, which means some bills require more than one payment to complete. Reviewed on: 20th March 2025
Graham F's avatar
Graham F

A great business banking app

5
A great banking app that simplifies business banking and also offering freeagent accounting software for free. All in all makes banking, quoting & invoicing a breeze. Reviewed on: 20th March 2025
Rafe 's avatar
Rafe

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