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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Positive experiences

5
Contact provides swift resolution to queries and handlers are super helpful also happy to take feedback even when there have been issues Reviewed on: 10th April 2025
Caroline b's avatar
Caroline b

Amazing for small businesses, but cheques cannot be...

4
Amazing for small businesses, but cheques cannot be paid into it and it can be difficult to get hold of customer service Reviewed on: 10th April 2025
Anthony L's avatar
Anthony L

excellent - what's not to like about free stuff

5
excellent - what's not to like about free banking and free accounting software for a small business (freeagent connected to my mettle a/c)?!! Reviewed on: 10th April 2025
D B's avatar
D B

I recently went freelance and was looking for a simp...

5
I recently went freelance and was looking for a simple and reliable banking service to take care of the business end of things - I found Mettle to be perfect! The app is clear and easy to use, with loads of helpful extra features and tools should I need them. Reviewed on: 10th April 2025
Alex R's avatar
Alex R

Relatively good, no issues and satisfied with the se...

5
Relatively good, no issues and satisfied with the service provided Reviewed on: 10th April 2025
Muchemenye's avatar
Muchemenye

So easy to use and works seamlessly

5
Just an easy to use simple service, I can track and categorise transactions so easily. It works and it just makes sense. Reviewed on: 10th April 2025
PS's avatar
PS

Great small company bank

5
Got a company bank account with them and everything has been really straight forward and easy to use. Really happy with the service and product provided Reviewed on: 10th April 2025
Sharon c's avatar
Sharon c

Extremely easy to use.

5
Extremely easy to use. Great accessibility. An easy way to manage accounts. My accountant simply wanted statements. Reviewed on: 10th April 2025
Trudi W's avatar
Trudi W

Mettle account is the number one business account.

5
Mettle account is the number one business account. They provide me with all my needs. Customer services is excellent. Reviewed on: 10th April 2025
Chuks O's avatar
Chuks O

We are a small limited company for property investme...

5
We are a small limited company for property investment and rental’s So we don’t use the account massively . However, Mettle & Free Agent are great simple to use. Reviewed on: 10th April 2025
Donald R's avatar
Donald R

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