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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,254 reviews, last reviewed 9th Apr 2026
190300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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Latest highest rating:

5

Really user friendly app Really user friendly app and I feel like they're interested in helping my business Reviewed on: 9th April 2026
Tracy B's avatar
Tracy B

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4254)

As a small business mettle are great

5
As a small business mettle are great for banking and also invoicing customers and keeping track of paid and unpaid invoices Reviewed on: 20th March 2025
Andrew J's avatar
Andrew J

Mettle has been amazing!

5
Mettle has been amazing! It's just what I needed for my business. It was fast to apply, and the customer service has been fantastic. I love the Freeagent accounting tools, as does my accountant. So thats a bonus! Mettle & Freeagent are a great combo! Reviewed on: 20th March 2025
Stef B's avatar
Stef B

Mettle app and service is great.

5
Very easy to use, quick resolutions in case of any queries, help al says at hand, secured transactions, well integrated with FreeAgent, another good free offer. No service charges, atleast this far. On the whole, have had great experience apart from the trouble of switching account number from account to real account in Nov 2024. Reviewed on: 20th March 2025
Shivanand P's avatar
Shivanand P

Great account

5
The app is really easy to use. Customer services are excellent Reviewed on: 20th March 2025
RS's avatar
RS

Fantastic banking app

5
Fantastic banking app and service Reviewed on: 20th March 2025
ManfaX's avatar
ManfaX

Mettle is a great app as love support for SME’s

5
Mettle is a great app and the work of NatWest is supporting SME’s is awesome Reviewed on: 20th March 2025
David E's avatar
David E

Loving it so far...

5
Loving it so far, haven't had any customer relations yet so can't comment on those, but so far very glad I left HSBC after 20 years. I like the app too Reviewed on: 20th March 2025
Ralph Bower's avatar
Ralph Bower

Zero hassle

5
As a first time small business owner, starting up was daunting in general and I had been stressed about finding the right bank account provider. But once I discovered mettle and started using my business account, it all became much easier. Banking is no longer a worry. Reviewed on: 20th March 2025
Jen P's avatar
Jen P

Mettle is free and easy to use, makes accounting mu...

5
Mettle is free and easy to use, makes accounting much more simple and accurate. I really like being able to invoice from my phone and do my accounts on the move. Reviewed on: 20th March 2025
Anna P's avatar
Anna P

Best business account, highly recommend

5
I have been with mettle for just over 2 years. I can not fault them . The app is very easy to use , you can get hold of a member of staff with in a couple clicks if needed. With my account I get free agent software which is also great to use. Everything links over . Making my life easier doing my accounts . I have recommended Mettle to my other trades mate . Keep up the good work mettle Reviewed on: 20th March 2025
Mike j's avatar
Mike j

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