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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

An excellent bank account for any small business

5
An excellent bank account with simple to use app. The added bonus of FreeAgent with no charge is a huge plus -it’s simple to use and very user friendly. All in all the bank account and software are a fantastic choice for my very small business keeping charges for my banking and bookkeeping to an absolute minimum. Five star! Reviewed on: 10th April 2025
Sally S's avatar
Sally S

Brilliant Business Bank

5
Never had any issue with Mettle, it's an efficient, easy to use banking App and their customer service has always been top notch. Reviewed on: 10th April 2025
Rose B's avatar
Rose B

Great banking and accountancy software

5
Great banking and accountancy software Reviewed on: 10th April 2025
Steven G's avatar
Steven G

Great online experience from day 1

5
Great online experience from day 1 Reviewed on: 10th April 2025
Stephen S's avatar
Stephen S

I like free agent being included, this is why I chos...

5
I like free agent being included, this is why I chose mettle. Reviewed on: 10th April 2025
Ewan P's avatar
Ewan P

Very happy with the service and customer service is...

5
Very happy with the service and customer service is excellent too .. mettle are very fair. Reviewed on: 10th April 2025
Jackie H's avatar
Jackie H

I would 100% recommend this bank especially for self...

5
I would 100% recommend this bank especially for self employed and business owners. They allow you to invoice easily and give free access to free agent. It’s the easiest platform I have ever used Reviewed on: 10th April 2025
Charlie D's avatar
Charlie D

Simple to set up and use, with great service.

5
Simple to set up and use, with great service. I like the app, it's clear and straightforward, nicely set up and presented so I can find what I need. Reviewed on: 10th April 2025
Michelle D's avatar
Michelle D

I’ve used mettle for a couple of weeks and it’s been...

5
I’ve used mettle for a couple of weeks and it’s been very easy to use and clients have given nothing but good feedback. It’s easy to send and receive money and I like the feature that it notifies you when money has been sent to the account. With other accounts I’ve used, I’ve had to log onto the banking app every time someone sent me a payment. Reviewed on: 10th April 2025
Freya C's avatar
Freya C

Good customer support and it was easy to open the ac...

5
Good customer support and it was easy to open the account Reviewed on: 10th April 2025
River B's avatar
River B

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