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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Great comoany that makes small business banking so easy

5
Great comoany that makes small business banking so easy Reviewed on: 10th April 2025
Andrew's avatar
Andrew

Easy process from start to finish.

5
Easy process from start to finish opening the account. Lots of free tools inside to help you get started. Customer service is great, actually speaking to real people along the way. Would recommend it to everyone. Reviewed on: 10th April 2025
NB's avatar
NB

Great Experience, good Service!

5
Easy set-up experience, and doing everythign that I need it to - getting Free Agent subscription free is also great!! ;) Reviewed on: 10th April 2025
Peter N's avatar
Peter N

Helpful and Responsive

5
Very easy to set up my account. I’m newly self-employed and Mettle guided me through and kept me informed. They have been responsive when I had a query and quick to help me out. Would highly recommend. Reviewed on: 10th April 2025
Diane M's avatar
Diane M

Really smooth and friendly experience using Mettle.

5
Really smooth and friendly experience using Mettle. Easy to use and efficient. Mettle were really helpful when moving to my new business account and the experience was effortless and stress free. I found the customer service to be excellent and up to date. Reviewed on: 10th April 2025
Aneet's avatar
Aneet

Mainstream Banks - never again

5
After having numerous major issues with the big banks, Mettle provided us with a working bank account without any hassle, easy to set up. Completely workable through the App. They even have it linked to categories so you can categorise your income and outgoings - how good is that. Reviewed on: 10th April 2025
Gizmo's avatar
Gizmo

The best bank in the world.

5
Great service, nice employees who always smile and are always ready to help you. The best bank in the world Reviewed on: 10th April 2025
Luca 's avatar
Luca

Everything has worked fast and easily.

5
Everything has worked fast and easily. No complaints from me. The interface is simple and intuitive. The app has many features I like the look of. Reviewed on: 10th April 2025
Joshua M's avatar
Joshua M

Easy start, easy going!

5
I started my own business 2 years ago, and found the process with Mettle very very easy. They were very supportive and any time I had a question/ send an email I would get a very quick response (if not immediate).The App is also very user friendly, so will definetly recommend it. Reviewed on: 10th April 2025
MPPM's avatar
MPPM

My first business account and I can’t fault it.

5
My first business account and I can’t fault it. Reviewed on: 10th April 2025
Ellis 's avatar
Ellis

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