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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Could not ask for more.

5
When im banking for my business I need a reliable bank to be there 100% of the time. With my previous bank this did not happen. Their product is amazing and simple to use. The seamless integration with Freeagent is very easy to set up and use. Reviewed on: 10th April 2025
Stephen W's avatar
Stephen W

Dead easy to use and very efficient.

5
Dead easy to use and very efficient. Reviewed on: 10th April 2025
James A's avatar
James A

Great for business!

5
Great for business! Really helpful customer services Reviewed on: 10th April 2025
Billie U's avatar
Billie U

Recommended by my accountant.

5
Recommended by my accountant. Honestly glad I took his advice. Made recording my accounts the easiest thing in the world. Reviewed on: 10th April 2025
Edward F's avatar
Edward F

A winning combo plus I get 20% discounted insurance...

5
It is so much easier than what we used to have to do before APP-based banking. Once the account was up and running, I must say this is one of the easiest banking systems I have ever used, with some great additional features such as saving Pots for TAX etc. What pulled me to Mettle was their partnership with FreeAgent, a magic duo. I've used FreeAgent for 15 years, and having this provided as part of the Mettle offering is amazing. The Custer value they have created is significant. As a FreeAgent user I also get 20% discounted rates from Hiscox Business Insurance, just perfect for my business. Reviewed on: 10th April 2025
Rod W's avatar
Rod W

Good review

5
Good experience thenks for all,work Reviewed on: 10th April 2025
Niculae A's avatar
Niculae A

Best small business bank account

5
We chose mettle to use for our small business as it was the easiest, best value for money bank account that we could find , we have had no issues and would definitely recommend this business bank account over and others Reviewed on: 10th April 2025
Tyler M's avatar
Tyler M

I find Mettle really easy to use.

4
I find Mettle really easy to use. I like the notifications when money comes in, the security when logging into the app and when making payments and the customer service messages with news of updates or maintenance down time. Reviewed on: 10th April 2025
Gary S's avatar
Gary S

Great service!

5
The platform is very easy to use and the process to apply was straightforward. Where I needed assistance, the advisor was very quick to respond and was very helpful. Reviewed on: 10th April 2025
Linh P's avatar
Linh P

A happy and content customer . No complaints

4
Not needed to contact customer services . But not had an issues . The business bank is free and had no concerns or issues . Love the pots where I can slowly save for expenses like medical insurance and tax . Been happy with the service I have and all associated with it and have no desire to leave or complaints . You have a happy customer here . Thank you . Reviewed on: 10th April 2025
Shazia s's avatar
Shazia s

Review Mettle by NatWest: Business banking now

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