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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Great for business!

5
Great for business! Really helpful customer services Reviewed on: 10th April 2025
Billie U's avatar
Billie U

Recommended by my accountant.

5
Recommended by my accountant. Honestly glad I took his advice. Made recording my accounts the easiest thing in the world. Reviewed on: 10th April 2025
Edward F's avatar
Edward F

A winning combo plus I get 20% discounted insurance...

5
It is so much easier than what we used to have to do before APP-based banking. Once the account was up and running, I must say this is one of the easiest banking systems I have ever used, with some great additional features such as saving Pots for TAX etc. What pulled me to Mettle was their partnership with FreeAgent, a magic duo. I've used FreeAgent for 15 years, and having this provided as part of the Mettle offering is amazing. The Custer value they have created is significant. As a FreeAgent user I also get 20% discounted rates from Hiscox Business Insurance, just perfect for my business. Reviewed on: 10th April 2025
Rod W's avatar
Rod W

Good review

5
Good experience thenks for all,work Reviewed on: 10th April 2025
Niculae A's avatar
Niculae A

Best small business bank account

5
We chose mettle to use for our small business as it was the easiest, best value for money bank account that we could find , we have had no issues and would definitely recommend this business bank account over and others Reviewed on: 10th April 2025
Tyler M's avatar
Tyler M

I find Mettle really easy to use.

4
I find Mettle really easy to use. I like the notifications when money comes in, the security when logging into the app and when making payments and the customer service messages with news of updates or maintenance down time. Reviewed on: 10th April 2025
Gary S's avatar
Gary S

Great service!

5
The platform is very easy to use and the process to apply was straightforward. Where I needed assistance, the advisor was very quick to respond and was very helpful. Reviewed on: 10th April 2025
Linh P's avatar
Linh P

A happy and content customer . No complaints

4
Not needed to contact customer services . But not had an issues . The business bank is free and had no concerns or issues . Love the pots where I can slowly save for expenses like medical insurance and tax . Been happy with the service I have and all associated with it and have no desire to leave or complaints . You have a happy customer here . Thank you . Reviewed on: 10th April 2025
Shazia s's avatar
Shazia s

Great comoany that makes small business banking so easy

5
Great comoany that makes small business banking so easy Reviewed on: 10th April 2025
Andrew's avatar
Andrew

Easy process from start to finish.

5
Easy process from start to finish opening the account. Lots of free tools inside to help you get started. Customer service is great, actually speaking to real people along the way. Would recommend it to everyone. Reviewed on: 10th April 2025
NB's avatar
NB

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