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Mettle by NatWest: Business Banking reviews

4.93
Based on 4,582 reviews, last reviewed 8th May 2026
442% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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0%
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1%

Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle by NatWest Business Banking reviews (4582)

Easy process from start to finish.

5
Easy process from start to finish opening the account. Lots of free tools inside to help you get started. Customer service is great, actually speaking to real people along the way. Would recommend it to everyone. Reviewed on: 10th April 2025

Great Experience, good Service!

5
Easy set-up experience, and doing everythign that I need it to - getting Free Agent subscription free is also great!! ;) Reviewed on: 10th April 2025

Helpful and Responsive

5
Very easy to set up my account. I’m newly self-employed and Mettle guided me through and kept me informed. They have been responsive when I had a query and quick to help me out. Would highly recommend. Reviewed on: 10th April 2025

Really smooth and friendly experience using Mettle.

5
Really smooth and friendly experience using Mettle. Easy to use and efficient. Mettle were really helpful when moving to my new business account and the experience was effortless and stress free. I found the customer service to be excellent and up to date. Reviewed on: 10th April 2025

Mainstream Banks - never again

5
After having numerous major issues with the big banks, Mettle provided us with a working bank account without any hassle, easy to set up. Completely workable through the App. They even have it linked to categories so you can categorise your income and outgoings - how good is that. Reviewed on: 10th April 2025

The best bank in the world.

5
Great service, nice employees who always smile and are always ready to help you. The best bank in the world Reviewed on: 10th April 2025

Everything has worked fast and easily.

5
Everything has worked fast and easily. No complaints from me. The interface is simple and intuitive. The app has many features I like the look of. Reviewed on: 10th April 2025

Easy start, easy going!

5
I started my own business 2 years ago, and found the process with Mettle very very easy. They were very supportive and any time I had a question/ send an email I would get a very quick response (if not immediate).The App is also very user friendly, so will definetly recommend it. Reviewed on: 10th April 2025

My first business account and I can’t fault it.

5
My first business account and I can’t fault it. Reviewed on: 10th April 2025

I was having one issue with my one transaction and t...

5
I was having one issue with my one transaction and team called me and sorted out the issue Reviewed on: 10th April 2025

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