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Mettle by NatWest: Business banking reviews

4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Excellent straight forward banking.

5
Excellent straight forward banking. No jargon Reviewed on: 10th April 2025

Easy and everything you need

5
Easy to set up, app easy to use, everything you need in a business bank account for free and the use of freeagent is a plus! Reviewed on: 10th April 2025

Mettle has been great it’s easy to use and completel...

5
Mettle has been great it’s easy to use and completely free. Would definitely recommend plus it has added bonus of no charge for free agent Reviewed on: 10th April 2025

Free, easy to use and hassle free

5
Free, easy to use and the FreeAgent integration makes managing my accounts hassle free. Reviewed on: 10th April 2025

Easy to manage my small business finances as a sole...

5
Easy to manage my small business finances as a sole trader. I can create invoices and helps me chase unpaid invoices. Support is quick and easy to access. Reviewed on: 10th April 2025

Great little app for snall businesses

5
Love the functionality of invoicing and filing Reviewed on: 10th April 2025

Clear, concise banking that is easy to understand

5
Clear, concise banking that is easy to understand and use. Reviewed on: 10th April 2025

Seamless, Smart, and Super Convenient!

5
I've been using this online bank for an year now, and I couldn’t be happier! The app is incredibly user-friendly, transfers are lightning-fast, and I love being able to manage everything from my phone. Customer service has been responsive and genuinely helpful whenever I had a question. No hidden fees, clear communication, and modern features that actually make banking enjoyable. Highly recommend to anyone looking to go fully digital! Reviewed on: 10th April 2025

Mettle Review - Excellent..

5
Excellent value for money and Help functions - they always provide the required information in good time. Reviewed on: 10th April 2025

I switched from Monzo to Mettle to help out with man...

5
I switched from Monzo to Mettle to help out with managing my company's expenses, because of the easy integration with FreeAgent. Mettle were slow to open my account at first honestly, but after it opened everything was so quick and well-done! My card came very quickly after my account was opened, and it was easier to set up and manage payments. Reviewed on: 10th April 2025

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