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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,582 reviews, last reviewed 8th May 2026
442% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4582)

Dead easy to use and very efficient.

5
Dead easy to use and very efficient. Reviewed on: 10th April 2025
James A's avatar
James A

Great for business!

5
Great for business! Really helpful customer services Reviewed on: 10th April 2025
Billie U's avatar
Billie U

Recommended by my accountant.

5
Recommended by my accountant. Honestly glad I took his advice. Made recording my accounts the easiest thing in the world. Reviewed on: 10th April 2025
Edward F's avatar
Edward F

A winning combo plus I get 20% discounted insurance...

5
It is so much easier than what we used to have to do before APP-based banking. Once the account was up and running, I must say this is one of the easiest banking systems I have ever used, with some great additional features such as saving Pots for TAX etc. What pulled me to Mettle was their partnership with FreeAgent, a magic duo. I've used FreeAgent for 15 years, and having this provided as part of the Mettle offering is amazing. The Custer value they have created is significant. As a FreeAgent user I also get 20% discounted rates from Hiscox Business Insurance, just perfect for my business. Reviewed on: 10th April 2025
Rod W's avatar
Rod W

Good review

5
Good experience thenks for all,work Reviewed on: 10th April 2025
Niculae A's avatar
Niculae A

Best small business bank account

5
We chose mettle to use for our small business as it was the easiest, best value for money bank account that we could find , we have had no issues and would definitely recommend this business bank account over and others Reviewed on: 10th April 2025
Tyler M's avatar
Tyler M

I find Mettle really easy to use.

4
I find Mettle really easy to use. I like the notifications when money comes in, the security when logging into the app and when making payments and the customer service messages with news of updates or maintenance down time. Reviewed on: 10th April 2025
Gary S's avatar
Gary S

Great service!

5
The platform is very easy to use and the process to apply was straightforward. Where I needed assistance, the advisor was very quick to respond and was very helpful. Reviewed on: 10th April 2025
Linh P's avatar
Linh P

A happy and content customer . No complaints

4
Not needed to contact customer services . But not had an issues . The business bank is free and had no concerns or issues . Love the pots where I can slowly save for expenses like medical insurance and tax . Been happy with the service I have and all associated with it and have no desire to leave or complaints . You have a happy customer here . Thank you . Reviewed on: 10th April 2025
Shazia s's avatar
Shazia s

Great comoany that makes small business banking so easy

5
Great comoany that makes small business banking so easy Reviewed on: 10th April 2025
Andrew's avatar
Andrew

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