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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Stress free Mettle

5
Easy to register. App simple to use. Customer service staff very helpful and accessible via the app. Reviewed on: 10th April 2025
MsO's avatar
MsO

One of the best business bank accounts I have ever u...

5
One of the best business bank accounts I have ever used. The integration with FreeAgent makes everything so seamless, the staff are really friendly and helpful and the app works and functions really well. For anyone else who is looking to make their life a lot easier who are directors of a limited company, I couldn't recommend Mettle more. Reviewed on: 10th April 2025
Danny F's avatar
Danny F

"Prompt, reliable and accurate service."

4
The app itself is good enough that I have not had to phone/email Mettle support services. Reviewed on: 10th April 2025
Jim's avatar
Jim

Great bank

5
I have used Mettle as i have become a sole trader and the bank have been brilliant in allowing me to categorise payments and upload receipts for transactions which allows me to keep on top of things that may occasionally slip my mind with being new to this. Reviewed on: 10th April 2025
Jack J's avatar
Jack J

Easy to use and intuitive, never had issues!

4
Easy to use and intuitive, never had issues! Reviewed on: 10th April 2025
Carolina B's avatar
Carolina B

Mettle is free. FreeAgent is free. Free is best.

5
Mettle is free. It comes with freeagent which would otherwise make it impossible for me to do my accounts and run my business properly. Thank you to all who provide mettle. Best business bank of all time. Reviewed on: 10th April 2025
AliJay's avatar
AliJay

I am very happy for transparent service.

5
I am very happy for transparent service. Reviewed on: 10th April 2025
Mallikarjuna N's avatar
Mallikarjuna N

Friendly, Precise banking with ease

4
All aspects superb, only observation would be to be able to scan cheques received for payment Reviewed on: 10th April 2025
Stephen G's avatar
Stephen G

Always on hand to help and I can run my business fro...

5
Always on hand to help and I can run my business from this one app with many great services available I can't recommend mettle enough. Reviewed on: 10th April 2025
Kerrith 's avatar
Kerrith

mettle app.

5
mettle app. Such a blissfully easy app to use from day one …. Perfect choice for me absolutely no complaints Reviewed on: 10th April 2025
Lena j's avatar
Lena j

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