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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Brilliant business bank account

5
Set up my first business 5 years ago and this is the first business account I've had, but it's brilliant with really helpful support staff and easy to navigate pages. Easy to use and great notifications and alerts so I know when I've been paid and invoices are overdue, HIghly recommended! Reviewed on: 18th March 2025
Louise M's avatar
Louise M

Mettle has been a great help for my small business

5
Mettle has been a great help for my small business, giving excellently detailed clear transactions, the ability to raise invoices quickly, ability to move money into other spaces on the app, the app is so easy to use and helps you breakdown transactions and add notes. I love it and highly recommend this bank. Reviewed on: 18th March 2025
Fiona B's avatar
Fiona B

Best business banking app by miles

5
Great service really smooth banking app and really easy to use Reviewed on: 18th March 2025
Stephen B's avatar
Stephen B

Excellent for small business banking.

5
Excellent for small business banking. Very helpful and friendly team. Reviewed on: 18th March 2025
Kieron f's avatar
Kieron f

Clear layout, easy to use.

5
Clear layout, easy to use. Provides all you need. Helpful tabs for relevant information. 10/10 Reviewed on: 18th March 2025
Merryn's avatar
Merryn

Very easy to use, and customer support is always hel...

5
Very easy to use, and customer support is always helpful Reviewed on: 18th March 2025
Julia y's avatar
Julia y

Customer service and ease of use of the banking app...

5
Customer service and ease of use of the banking app is excellent. Would highly recommend to any small/medium business. Reviewed on: 18th March 2025
Stephen H's avatar
Stephen H

An amazing bank account

5
An amazing bank account that I have had since I started my business 4 years ago. The extra bits like savings pots and the free software make life nice and easy! Reviewed on: 18th March 2025
Freya C's avatar
Freya C

Amazing!!

4
Amazing very happy with the service I receive. Reviewed on: 18th March 2025
Tracy S's avatar
Tracy S

Mettle bank is very professional and so easy to mana...

5
Mettle bank is very professional and so easy to manage your money Reviewed on: 18th March 2025
Ion C's avatar
Ion C

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