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Mettle by NatWest: Business banking reviews

4.93
Based on 4,583 reviews, last reviewed 12th May 2026
439% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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0%
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1%

Latest highest rating:

5

I've had a seamless experience with the App and inte... I've had a seamless experience with the App and integration with Freeagent. The app and notifications are useful without being overbearing. Reviewed on: 12th May 2026
Richard O's avatar
Richard O

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4583)

Great business banking app, love being able to send...

5
Great business banking app, love being able to send invoices and match them easily. My accountant loves the compatibility with Freeagent. Referred a friend because its so great to use! Highly recommend. easy to use and get started. Reviewed on: 18th March 2025

brilliant for my business needs.

4
Mettle is brilliant for my business needs. It was advised it by my accountant so it can link to the accounting software we use, and that connection is seamless. I’m not sure it would be the same with another bank. The fact that Mettle is backed by NatWest also means that I’ve been able to deal with some difficult third parties that don’t traditionally accept online banks. I know that full online banks wouldn’t have been accepted otherwise, so it was a relief to be able to continue business thanks to using Mettle. The customer service is really good and personable, Every time I’ve needed to be in touch. I’ve had a response to my query with no time to waste and absolute satisfaction. The app is pretty good and really easy to set up and get going, which is really what you want from a banking system for your business. Reviewed on: 18th March 2025

Life saver, stress reducer

5
Purely for the invoicing function alone, it has made my life so much easier! I travel around for work every day, but don’t always want to have my laptop with me. Having an easy and integrated way to create, store, and track invoices when I’m out and about has given me one less thing to do when I get home! Any pressure I can take off my noggin is a good thing! Reviewed on: 18th March 2025

Excellent I'm so proud of you

5
Excellent service and encouraging more customers to join Reviewed on: 18th March 2025

I’m absolutely happy

5
I’m absolutely happy with service provided especially with the FreeAgent access Reviewed on: 18th March 2025

Really easy to use, customer service quick, thorough...

5
really easy to use, customer service quick, thorough and patient. Reviewed on: 18th March 2025

The App is user-friendly, easy to use, and safe.

5
The App is user-friendly, easy to use, and safe. The customer service is also excellent, and the response is quick. Reviewed on: 18th March 2025

Great bank!

4
Great bank, been very helpful with everything! Reviewed on: 18th March 2025

Easy to use and understand

5
Easy to use and understand, even for a non Tech savvy person Reviewed on: 18th March 2025

Great business bank account and FreeAgent software.

4
Great business bank account and FreeAgent software. I love it and wanna stay but due to some software restrictions you can only ever have 1 account. I want to downgrade from LTD to Sole trader but can not use Mettle at moment again if i do this. :-( Reviewed on: 18th March 2025

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