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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

I have loved using Mettle alongside FreeAgent.

5
I have loved using Mettle alongside FreeAgent. It has been great for my small business. Reviewed on: 18th March 2025
Amie's avatar
Amie

Great account

5
Great account, i've only ever had 1 technical issue and it was very quickly resolved. With the free features and usability I have recommended this account to friends. Reviewed on: 18th March 2025
Jody R's avatar
Jody R

A seamless service

5
A seamless service that offers help whenever you require it Reviewed on: 18th March 2025
Sandi's avatar
Sandi

Just what a small business needs. Fuss- and fee-free!

5
I moved to Mettle as I found that charges for my business banking in my other account were eating up quite a lot of my revenue. It was very easy to open an account, the app is very intuitive and extremely user-friendly. I particularly appreciate the messages I receive in-app in case of any issues with online banking, as well as the follow-up messages once the issues are resolved. The customer service has always been very efficient and polite. I would highly recommend Mettle to any small business owners out there. Reviewed on: 18th March 2025
Karolina's avatar
Karolina

Unexpectedly fantastic

5
Fantastically connected to free agent and has transformed my accounting from manual to automated Thank you for making accounting so much easier and sometimes even enjoyable Reviewed on: 18th March 2025
Nicola E's avatar
Nicola E

Hassle free business banking

5
Mettle offers a hassle free business banking services which allows me to invoice on the go and handle receipts easily. I would highly recommend Mettle to anyone looking for a great app and service. Reviewed on: 18th March 2025
Joanne W's avatar
Joanne W

Mettle is easy to use, free and a brilliant service.

4
Mettle is easy to use, free and a brilliant service. Reviewed on: 18th March 2025
Natalie J's avatar
Natalie J

Mettle is the G.O.A.T business account.

5
Mettle has proven to be the best business account I’ve had. Does what it should, but their customer services is excellent, second to none. I also have a partnership account with NatWest whose customer services is always dreadful. I love Mettle. Reviewed on: 18th March 2025
Jane H's avatar
Jane H

Great business banking app, love being able to send...

5
Great business banking app, love being able to send invoices and match them easily. My accountant loves the compatibility with Freeagent. Referred a friend because its so great to use! Highly recommend. easy to use and get started. Reviewed on: 18th March 2025
esa e's avatar
esa e

brilliant for my business needs.

4
Mettle is brilliant for my business needs. It was advised it by my accountant so it can link to the accounting software we use, and that connection is seamless. I’m not sure it would be the same with another bank. The fact that Mettle is backed by NatWest also means that I’ve been able to deal with some difficult third parties that don’t traditionally accept online banks. I know that full online banks wouldn’t have been accepted otherwise, so it was a relief to be able to continue business thanks to using Mettle. The customer service is really good and personable, Every time I’ve needed to be in touch. I’ve had a response to my query with no time to waste and absolute satisfaction. The app is pretty good and really easy to set up and get going, which is really what you want from a banking system for your business. Reviewed on: 18th March 2025
Emilie's avatar
Emilie

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