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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

great customer service and always there to help

5
great customer service and always there to help Reviewed on: 18th March 2025
Wahaib A's avatar
Wahaib A

Make easy to bussines management

5
Make easy to bussines management Reviewed on: 18th March 2025
Endam imamoglu's avatar
Endam imamoglu

Excellent experience.

5
Excellent experience... executive was polite,humble,good product knowledge...less resolution time .Great wonderful experience...thanks a lot to the executive Reviewed on: 18th March 2025
MUHAMMAD F's avatar
MUHAMMAD F

Seem less support when I wasn’t sure what to do

5
Having to start out in business on my own after being in a partnership for the last 15 years Mettle help me sort out an account has a sole trader with great customer support Reviewed on: 18th March 2025
Martin J's avatar
Martin J

User friendly app

5
I find the Mettle banking extremely user friendly. It links to Freeagent which makes keeping track of my account simple and time efficient. Reviewed on: 18th March 2025
EP Services 's avatar
EP Services

Business banking and accounting made easy

5
My transition to a business bank account with Mettle has been incredibly easy. The app is very easy to navigate and allows instant access. I particularly enjoy the connection with FreeAgent accounting software, which has saved me so much time and enables my accountant to work with me on my outgoing and expenses with ease. Overall, moving to Mettle has made such a difference to my small business, saving me valuable time. Reviewed on: 18th March 2025
Natalie W's avatar
Natalie W

Really positive experience

5
Really positive experience using Mettle so far for my business. The live chat facility is really useful for any questions or queries you need answering. Reviewed on: 18th March 2025
Matthew P's avatar
Matthew P

The change of account back in February, was straight...

3
The change of account back in February, was straight forward, i had set all my DD again, Reviewed on: 18th March 2025
ROBIN HEROLD's avatar
ROBIN HEROLD

Very easy to use , the accountant loves the system m...

5
Very easy to use , the accountant loves the system makes my life so much easier Reviewed on: 18th March 2025
Antony S's avatar
Antony S

very helpful

5
I've had not issue and they we very helpful when we needed to change accounts a few months ago. Reviewed on: 18th March 2025
Caroline S's avatar
Caroline S

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