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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Excellent experience.

5
Excellent experience... executive was polite,humble,good product knowledge...less resolution time .Great wonderful experience...thanks a lot to the executive Reviewed on: 18th March 2025
MUHAMMAD F's avatar
MUHAMMAD F

Seem less support when I wasn’t sure what to do

5
Having to start out in business on my own after being in a partnership for the last 15 years Mettle help me sort out an account has a sole trader with great customer support Reviewed on: 18th March 2025
Martin J's avatar
Martin J

User friendly app

5
I find the Mettle banking extremely user friendly. It links to Freeagent which makes keeping track of my account simple and time efficient. Reviewed on: 18th March 2025
EP Services 's avatar
EP Services

Business banking and accounting made easy

5
My transition to a business bank account with Mettle has been incredibly easy. The app is very easy to navigate and allows instant access. I particularly enjoy the connection with FreeAgent accounting software, which has saved me so much time and enables my accountant to work with me on my outgoing and expenses with ease. Overall, moving to Mettle has made such a difference to my small business, saving me valuable time. Reviewed on: 18th March 2025
Natalie W's avatar
Natalie W

Really positive experience

5
Really positive experience using Mettle so far for my business. The live chat facility is really useful for any questions or queries you need answering. Reviewed on: 18th March 2025
Matthew P's avatar
Matthew P

The change of account back in February, was straight...

3
The change of account back in February, was straight forward, i had set all my DD again, Reviewed on: 18th March 2025
ROBIN HEROLD's avatar
ROBIN HEROLD

Very easy to use , the accountant loves the system m...

5
Very easy to use , the accountant loves the system makes my life so much easier Reviewed on: 18th March 2025
Antony S's avatar
Antony S

very helpful

5
I've had not issue and they we very helpful when we needed to change accounts a few months ago. Reviewed on: 18th March 2025
Caroline S's avatar
Caroline S

Excellent customer service quick complaint resolution

5
Excellent customer service quick complaint resolution Reviewed on: 18th March 2025
Blossom chioma's avatar
Blossom chioma

Easy to use app.

5
Easy to use app. Love the fact I can check my account on the move. Reviewed on: 18th March 2025
David's avatar
David

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