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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.93
Based on 4,583 reviews, last reviewed 12th May 2026
437% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I've had a seamless experience with the App and inte... I've had a seamless experience with the App and integration with Freeagent. The app and notifications are useful without being overbearing. Reviewed on: 12th May 2026
Richard O's avatar
Richard O

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4583)

Super helpful and informative.

5
Super helpful and informative. Great customer service Reviewed on: 18th March 2025
Lauren J's avatar
Lauren J

Always very quick to help and deal with any inquirie...

5
Always very quick to help and deal with any inquiries , simple and easy to use app so you can check your money any time of the day Reviewed on: 18th March 2025
Rachel K's avatar
Rachel K

Had some problems at first, but they was sorted prom...

5
Had some problems at first, but they was sorted promptly, love the app easy to use plus having free agent my paperwork is sorted by the end of each day or sooner, love everything about mettle Reviewed on: 18th March 2025
henry b's avatar
henry b

I have been with Mettle for over 2 years now and fin...

5
I have been with Mettle for over 2 years now and find there service easy to navigate and fabulous for keeping up with accounts, tax and client payments. I have had a few times where I've been required to contact customer service and each time they have offered exceptional service very grateful and loyal customer here Reviewed on: 18th March 2025
Rachel A's avatar
Rachel A

Worked well, invoices have been very useful, like th...

5
Worked well, invoices have been very useful, like the extra pots Reviewed on: 18th March 2025
Kirsty n's avatar
Kirsty n

Easy to use app.

5
Easy to use app. Excellent customer service. Reviewed on: 18th March 2025
Gwen A's avatar
Gwen A

Efficient and Friendly

5
It's easy to use and any issues or help you need is dealt with efficiently and everyone is very friendly. Reviewed on: 18th March 2025
Louise R's avatar
Louise R

No complaints, great customer service

4
No complaints, great customer service and feels like you are more considered and recognised as a customer then with big banks. I really enjoy the pot feature and as a business it makes keeping my tax money seperate easy. The next step for me really is for mettle to accept international payments as I currently have to use a seperate platform for this. Reviewed on: 18th March 2025
Katie Pinn's avatar
Katie Pinn

Mettle has helped me organise my money so much easie...

5
Mettle has helped me organise my money so much easier and helped me saved too , there customer service team are always super helpful and reply really quickly Reviewed on: 18th March 2025
Summer S's avatar
Summer S

It’s been fantastic .

5
It’s been fantastic . As a small business owner it’s been incredible and the fact it’s free and with the free accounting software it’s helped me have a successful first 3 years of my business Reviewed on: 18th March 2025
Frankie l's avatar
Frankie l

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