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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Mettle is a very user friendly platform.

5
Mettle is a very user friendly platform. Reviewed on: 18th March 2025
MB's avatar
MB

An amazing app and tool for freelancers

5
An amazing app and tool for freelancers, Keeping payments and invoices in the same place helps so much (along with the percentage pots) The support team are also always helpful and quick to respond. Reviewed on: 18th March 2025
Matt B's avatar
Matt B

10/10 - would recommend Mettle to anybody

5
I have been using mettle for my business for the past couple of years, it has been incredible. I love that there aren’t transaction fees, which almost all other companies have. They have an app that is super easy to navigate, everything is really straight forward. I also love that they have the option of creating pots as i have a separate pot that automatically takes a percentage of my earnings to save back for tax. I wouldn’t want to use any other business banking, than mettle! Reviewed on: 18th March 2025
Charlotte 's avatar
Charlotte

Smooth, reliable, safe and an all round good service.

5
Smooth, reliable, safe and an all round good service. Reviewed on: 18th March 2025
Paolo T's avatar
Paolo T

Great for business banking, easy to use, clear invoi...

5
Great for business banking, easy to use, clear invoicing and credit control. Reviewed on: 18th March 2025
Kelsey W's avatar
Kelsey W

Great app

5
Sometimes you would like to speak to someone and you can’t BUT everyone is absolutely as helpful as they can be and accommodating. I’ve referred a few people as the app is super easy and convenient. Reviewed on: 18th March 2025
Al's avatar
Al

Excellent business account

5
Excellent business account easy to use for invoices and quick service if you ever require help Reviewed on: 18th March 2025
Louise O's avatar
Louise O

Really happy about the functionality.

5
Really happy about the functionality. Provides free accounting software FreeAgent’s as added value Reviewed on: 18th March 2025
BJ Accounting Solutions 's avatar
BJ Accounting Solutions

Newly self employed. Loving Mettle

5
I became self employed last July and find Mettle so easy to use and love the pots feature and creating invoices Reviewed on: 18th March 2025
Laura 's avatar
Laura

Organised and easy to use app

5
Mettle is so easy to use and has made starting a business so much easier. Few small issues but sorted very quickly by helpful customer service. I find the app very organised. Reviewed on: 18th March 2025
Michaela L's avatar
Michaela L

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