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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Lifesaver for small businesses!

5
As a sole trader running my own business I’ve never been able to fully get to grips with the finance side of my business. Using mettle has allowed me to categorise my transactions - so I can see my income and my expenses easily. I particularly like being able to add copies of receipts to my transactions as I spend so I don’t lose them or panic at the end of the tax year about where they are. The pot feature works brilliantly too, and I can put away my tax amounts soI can rest easy knowing that’s being saved for! Reviewed on: 18th March 2025
Jess's avatar
Jess

Great app and web based experience.

5
Great app and web based experience. Integrates seamlessly in to accounting software. Really useful to use and great visibility of finances. Reviewed on: 18th March 2025
John C's avatar
John C

Very easy to use and very good customer service

5
Very easy to use and very good customer service Reviewed on: 18th March 2025
A o's avatar
A o

Great app for business

4
I have used it for the last year and think it's a brilliant little business account. Has everything in one place. Gives prompts and options for invoices and how to prioritise things into sections to make accounting easier. Reviewed on: 18th March 2025
Gem's avatar
Gem

Great service - Happy

5
I've been with Mettle for 3 years and I've found them great for my business. It was easy to set up and to manage. During that time, I've had one issue with mettle and it was dealt with well and professionally by a human. Couldn't really fault them so far. Reviewed on: 18th March 2025
Sophie W's avatar
Sophie W

Great mobile app, and easy to log on online.

5
Great mobile app, and easy to log on online. Reviewed on: 18th March 2025
Mani's avatar
Mani

mettle is great!

4
Overall mettle is simple to use and makes my life easy accounting wise for me and my accountant. I would highly recommend.. However I asked about different accounts and transactions for property letting purposes and was told it was coming but 3 years later still nothing! Reviewed on: 18th March 2025
Simon W's avatar
Simon W

Never had any issues , great for a business

5
Never had any issues , great for a business Reviewed on: 18th March 2025
Jane 's avatar
Jane

I love mettle it’s just so fabulous for some traders.

5
I love mettle it’s just so fabulous for some traders. Using the system to send invoices, monitor income, save for tax repayments, check finance flows, set up debits and to add to that customer support is excellent could not ask for more ! Love it . Reviewed on: 18th March 2025
Annie F's avatar
Annie F

From Day one of using Mettle it hasn't had an issue...

5
From Day one of using Mettle it hasn't had an issue - and the support staff are excellent when they envisage a problem Reviewed on: 18th March 2025
Michael M's avatar
Michael M

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