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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.93
Based on 4,584 reviews, last reviewed 13th May 2026
437% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

First class service. First class service. Very fast response times. Brilliant app. Reviewed on: 13th May 2026
Sean M's avatar
Sean M

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4584)

Great Product

5
Great customer experience, efficient and effective, delivered through a great product. Reviewed on: 18th March 2025
Peter Komodromou's avatar
Peter Komodromou

Lifesaver for small businesses!

5
As a sole trader running my own business I’ve never been able to fully get to grips with the finance side of my business. Using mettle has allowed me to categorise my transactions - so I can see my income and my expenses easily. I particularly like being able to add copies of receipts to my transactions as I spend so I don’t lose them or panic at the end of the tax year about where they are. The pot feature works brilliantly too, and I can put away my tax amounts soI can rest easy knowing that’s being saved for! Reviewed on: 18th March 2025
Jess's avatar
Jess

Great app and web based experience.

5
Great app and web based experience. Integrates seamlessly in to accounting software. Really useful to use and great visibility of finances. Reviewed on: 18th March 2025
John C's avatar
John C

Very easy to use and very good customer service

5
Very easy to use and very good customer service Reviewed on: 18th March 2025
A o's avatar
A o

Great app for business

4
I have used it for the last year and think it's a brilliant little business account. Has everything in one place. Gives prompts and options for invoices and how to prioritise things into sections to make accounting easier. Reviewed on: 18th March 2025
Gem's avatar
Gem

Great service - Happy

5
I've been with Mettle for 3 years and I've found them great for my business. It was easy to set up and to manage. During that time, I've had one issue with mettle and it was dealt with well and professionally by a human. Couldn't really fault them so far. Reviewed on: 18th March 2025
Sophie W's avatar
Sophie W

Great mobile app, and easy to log on online.

5
Great mobile app, and easy to log on online. Reviewed on: 18th March 2025
Mani's avatar
Mani

mettle is great!

4
Overall mettle is simple to use and makes my life easy accounting wise for me and my accountant. I would highly recommend.. However I asked about different accounts and transactions for property letting purposes and was told it was coming but 3 years later still nothing! Reviewed on: 18th March 2025
Simon W's avatar
Simon W

Never had any issues , great for a business

5
Never had any issues , great for a business Reviewed on: 18th March 2025
Jane 's avatar
Jane

I love mettle it’s just so fabulous for some traders.

5
I love mettle it’s just so fabulous for some traders. Using the system to send invoices, monitor income, save for tax repayments, check finance flows, set up debits and to add to that customer support is excellent could not ask for more ! Love it . Reviewed on: 18th March 2025
Annie F's avatar
Annie F

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