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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Mettle review

5
Great bank, easy to use and lots of detailed sections Reviewed on: 18th March 2025
Bethany P's avatar
Bethany P

Mettle is a great banking service and I've never had...

5
Mettle is a great banking service and I've never had any issues Reviewed on: 18th March 2025
Sargasso L's avatar
Sargasso L

Perfect for start up businesses

5
As a new start business Mettle is a simple, clear and accessible business bank that generates professional invoices, enables uploads of receipts for expenditure and has separate savings ‘pots’ for tax, wages, marketing. Everything is simple to use and review… it’s brilliant. Reviewed on: 18th March 2025
Brian H's avatar
Brian H

As a small business owner I've found my Mettle busin...

5
As a small business owner I've found my Mettle business account app really user friendly and love that I can raise invoices directly from the app and tie in transactions easily. Really great service, thank you. Reviewed on: 18th March 2025
Jane G's avatar
Jane G

Run by Humans not robots

5
When any issues arrise you have a 1 point person of contact who give human answers not some chat bot Reviewed on: 18th March 2025
Chris M's avatar
Chris M

Great experience from a small business

5
I was recommended mettle by a friend and as I was already using freeagent it made sense. The service has been flawless and have always had a quick response when I had questions. I'm also a NatWest customer which gave me a bit more confidence in the company Reviewed on: 18th March 2025
Mathew C's avatar
Mathew C

Positive experience

5
It was very easily to set up and is a great user experience, the layout and functionality is amazing. Reviewed on: 18th March 2025
John S's avatar
John S

No monthly fees, great small business

5
No monthly fees, great for me as a small, fairly new business. They helped me when I didn't receive a product I bought online. Great customer service. Great app, allowing you to have different pots. I honestly can't recommend them enough Reviewed on: 18th March 2025
Hayley H's avatar
Hayley H

Mettle Since The Beginning

5
I have been using the Mettle account and app since staring my own business 4 years ago. It's easy to use and stress free, the invoice creation feature is excellent and saves loads of time on admin. Reviewed on: 18th March 2025
Charlie B's avatar
Charlie B

Amazing!

5
Amazing! Very easy to use, making and sending invoices is very easy, the app is easy to navigate, no issues! Reviewed on: 18th March 2025
Emily H's avatar
Emily H

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