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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Easy to use, free service with a great platform

5
Easy to use, free service with a great platform Reviewed on: 18th March 2025
Liam F's avatar
Liam F

Been with Mettle a year now, found it very easy to use.

5
Been with Mettle a year now, found it very easy to use. Very useful App. I’ve only spoken to customer service once and it was an excellent experience, very efficient and very nice to talk to. So far I don’t have any complaints Reviewed on: 18th March 2025
Marlene S's avatar
Marlene S

Mettle staff ready to help

5
Mettle staff are very helpful and always ready to you out with your issues should you come across them. Reviewed on: 18th March 2025
David s's avatar
David s

Really user friendly and easy to use

5
Love being able to have different “pots” plus linking to quick books is a massive help! Reviewed on: 18th March 2025
Tracy A's avatar
Tracy A

Great for freelancers!

5
have loved banking with mettle, made my transition to being self-employed very easy. The free access to free agent is a real added benefit too. Reviewed on: 18th March 2025
Jen's avatar
Jen

Great free business account with 1st class customer...

5
Great free business account with 1st class customer service when needed. Have found the app to be a bit glitchy at times. Reviewed on: 18th March 2025
Pete Newman's avatar
Pete Newman

Quick response to queries and it’s possible to easil...

5
Quick response to queries and it’s possible to easily speak to a human! Who would have thought it. Reviewed on: 18th March 2025
Sarah K's avatar
Sarah K

I use mettle for my business and it is great.

5
I use mettle for my business and it is great. Easy to use and does everything I need. Reviewed on: 18th March 2025
Debbie C's avatar
Debbie C

Easy to use.

5
Easy to use. Having the tax automarically moved to a pot is a useful feature. Having FreeAgent for free is great Reviewed on: 18th March 2025
HG's avatar
HG

Simple and effective.

5
Simple and effective. Easy to use Reviewed on: 18th March 2025
Hazel King's avatar
Hazel King

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