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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Joined Mettle from Tide .

5
Joined Mettle from Tide . So pleased I did . Excellent customer service and products . Very happy indeed . Reviewed on: 18th March 2025
David Grimwood's avatar
David Grimwood

Great bank!

5
Great bank, fast responses from customer service. Reviewed on: 18th March 2025
Danielle R's avatar
Danielle R

I’ve been using the Mattel business account for a wh...

5
I’ve been using the Mattel business account for a while now, and it’s been a great experience. Setting up the account was quick and easy, and I appreciate that there are no fees involved. The online platform is user-friendly, making it simple to manage my finances and track transactions. Transfers are processed quickly, and the customer support has been helpful whenever I’ve had questions. Overall, it’s a reliable and cost-effective solution for any business. Reviewed on: 18th March 2025
Jolanta A's avatar
Jolanta A

Very happy with management of my money

5
Very happy with management of my money Reviewed on: 18th March 2025
Daniel G's avatar
Daniel G

Such a useful bank account for small businesses and...

5
Such a useful bank account for small businesses and so easy to use Reviewed on: 18th March 2025
Bex Mason's avatar
Bex Mason

Easy to get started and understand how it all works,...

5
Easy to get started and understand how it all works, highly responsive customer support, and it does everything I need it to as a small business owner and operator. Reviewed on: 18th March 2025
Paul Sloggett's avatar
Paul Sloggett

Mettle has been a reliable business bank for what I...

5
Mettle has been a reliable business bank for what I need it for. It’s handy tool of immediately taking 20% has been great! I’ve been using mettle for well over a year now and have never had a complaint about it. I have very seldom used customer service but when I have it’s been incredibly helpful. Reviewed on: 18th March 2025
Emily c's avatar
Emily c

Mettle is a cracking choice for sole traders and sma...

5
Mettle is a cracking choice for sole traders and small businesses looking for a fee-free, fuss-free banking solution. The app is slick, easy to use, and integrates seamlessly with FreeAgent for effortless bookkeeping. Cash deposits via Post Office and PayPoint are a bonus, but no international payments, cheque deposits, or credit facilities might be a dealbreaker for some. With an "Excellent" Trustpilot rating, it's a solid pick—if it fits your needs. Reviewed on: 18th March 2025
ROCKERFELLER's avatar
ROCKERFELLER

So simple...

5
Everything is so easy to set up and the app is so easy to use. Just great Reviewed on: 18th March 2025
Fredrick J's avatar
Fredrick J

Mettle is free, works great and support is great

5
Mettle is free, works great and the customer service is excellent. I can manage all of my business banking in the app and it just works! Reviewed on: 18th March 2025
Alexander R's avatar
Alexander R

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