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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Helps me with my cleaning business alot

5
Helps me with my cleaning business alot Reviewed on: 18th March 2025
Laura H's avatar
Laura H

Reliable, Efficient & Hassle-Free Business Banking!

5
My business bank account has been a game-changer. The platform is incredibly easy to use, making transactions, payments, and tracking expenses seamless. What truly sets it apart is the outstanding customer service. When I had a transaction dispute, they handled it quickly and efficiently, keeping me updated throughout the process. Their support team is responsive, knowledgeable, and genuinely helpful, which gives me confidence in my banking. The app is intuitive, with clear navigation and features that make managing my business finances stress-free. I also appreciate the security measures in place, ensuring my funds are safe. Having a reliable business bank account like this has made financial management so much smoother, allowing me to focus on running and growing my business without unnecessary banking headaches. Highly recommend for any small business looking for efficiency and great support! Reviewed on: 18th March 2025
zoe's avatar
zoe

Mettle has been a game changer for my business and t...

5
Mettle has been a game changer for my business and the support is excellent, any issues sorted very quickly Thank you Mettle Team Reviewed on: 18th March 2025
Mark L 's avatar
Mark L

Mettle is excellent for me and my business.

5
Mettle is excellent for me and my business. It makes it very easy to do my own business accounts and stay on top of my invoices etc. Reviewed on: 18th March 2025
Gavin H's avatar
Gavin H

One word, fantastic

5
I have had such a great experience using Mettle over the past almost four years. The customer service is friendly and extremely helpful, the App is very user friendly. I do my own bookkeeping and I fund Mettle helps me do this on the go. I also find it integrates with Freeagent really well too. Reviewed on: 18th March 2025
Jo T's avatar
Jo T

Saved me so much time

5
As a sole trader this account has made my life so much easier!!! Linked to FreeAgent - my admin and tax return is so easy!! Reviewed on: 18th March 2025
Clare's avatar
Clare

Very easy to use and helps being in the faster payme...

5
Very easy to use and helps being in the faster payment service for quick transfers to customers and suppliers accounts Reviewed on: 18th March 2025
Paul B's avatar
Paul B

First time user

4
I am a first time user so just getting used to it, but it seems very good for what I need, keeping my finances in excellent order. Reviewed on: 18th March 2025
Nigel R's avatar
Nigel R

Over all very positive...

4
Over all very positive, although taking a long time to be able to accept other currencies than £ - although it now seems as if it is on the way soon. It is a simple system to use and is well on the way to doing everything I need as no cost to me. What's not to like? Reviewed on: 18th March 2025
Andrew D's avatar
Andrew D

Highly recommend to any sole trader!

5
It was so easy to open and account and it's super easy to run. One of the huge benefits is free access to Freeagent which allows me to keep track of my income & expenses and also to send invoices to my clients. Reviewed on: 18th March 2025
Nicola M's avatar
Nicola M

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