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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

I use Mettle for my business bank account and apprec...

5
I use Mettle for my business bank account and appreciate the free use of the accounting software FreeAgent. They integrate well and keeps me on top of my finances and tax reporting. The mobile app is easy to use. Reviewed on: 18th March 2025
Marie Louise's avatar
Marie Louise

ditch traditional

5
i used to business bank with the black horse, they started dropping their smaller clients, mettle offered free and easy banking with an accountacy package thrown in, which has improved ever since. I'm currently challenging an overseas transaction and so far i'm impressed. Reviewed on: 18th March 2025
P's avatar
P

Love it!

5
Initially I found the App temperamental, but all is good now! I love how easy it is, love having saving pots that gain interest too! Reviewed on: 18th March 2025
Kara B's avatar
Kara B

Mettle - Professional Business Banking

5
Easy to use app making business banking more professional and less stressful! Helpful, supportive customer service advisers on hand should anything arise. Reviewed on: 18th March 2025
Whippet Retreat 's avatar
Whippet Retreat

effortless set up and great service

5
effortless set up, App works really well and when I have had problems the chat has helped resolved the issue wihtout the need to hang around on hold via telephone. Reviewed on: 18th March 2025
Stuart WL's avatar
Stuart WL

I think Mettle is brilliant.

5
I think Mettle is brilliant. So easy to use! Reviewed on: 18th March 2025
Nilima B's avatar
Nilima B

Very happy with Mettle, great for start ups, no fixe...

5
Very happy with Mettle, great for start ups, no fixed costs, app is always live, never had any issues with transfers or payments and best of all is the free Freeagent accountancy software. Reviewed on: 18th March 2025
Mo Osman's avatar
Mo Osman

Easy to use and there whenever I have a query in reg...

5
Easy to use and there whenever I have a query in regards to my account. Good working app with easy navigation. Superior to all business banks I have used previously! Reviewed on: 18th March 2025
J H 's avatar
J H

The app is very accessible and informative.

4
The app is very accessible and informative. I also like that you and set up automatic 'pots' which makes saving for taxes easy. Reviewed on: 18th March 2025
Paul G's avatar
Paul G

SME business looking for a simple, user friendly bank.

5
My business started in 2022 and I was looking for a simple, easy access bank account. As a small business, Mettle provides exactly what I require for my business banking needs. The app is simple to use, very user friendly and regular updates are sent as and when required. I would definitely recommend Mettle. Reviewed on: 18th March 2025
Procure Business Finance Ltd's avatar
Procure Business Finance Ltd

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