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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

At the start there was some problems but all OK...

4
At the start there was some problems but all OK now Reviewed on: 18th March 2025
Paul Wood's avatar
Paul Wood

Really easy to use.

5
Really easy to use. Really like the free accounting software. I wish there was an Iban option as I have to use two bank accounts. Otherwise really happy with the service. Reviewed on: 18th March 2025
K C's avatar
K C

Great banking app

5
Great app. Easy to use banking. Love that you can attach receipt's and pdf Reviewed on: 18th March 2025
Sab m's avatar
Sab m

Ticks all the boxes for me.

5
Never had any issues, fantastic bank. Only thing I would like to see is availability of a overdraft facility. I use Free Agent, which is free to use with bank account, great accounting software for sole traders. Keep it up, thanks, from Mike Ashby Comms. Reviewed on: 18th March 2025
Mike A's avatar
Mike A

Fantastic banking experience from start to finish

5
Fantastic banking experience from start to finish Reviewed on: 18th March 2025
Alan R's avatar
Alan R

Great VFM business banking

4
Main selling point is of course the fact it's free and provides Freeagent at no cost, it's integration/bank feeds with FA are also very good. Reviewed on: 18th March 2025
Andrew D's avatar
Andrew D

Great product with excellent value added by using th...

5
Great product with excellent value added by using the FreeAgent accountancy package. Excellent bank Reviewed on: 18th March 2025
Jason M's avatar
Jason M

Always someone available when any issues arise.

5
Always someone available when any issues arise. informative and system is easy to use. Reviewed on: 18th March 2025
sarah s's avatar
sarah s

My experience is very positive.

4
My experience is very positive. The only little complain I have is that the oversees payments take ages to come through and customer service can respond with a bit of a delay… except that, keep up the good work! Reviewed on: 18th March 2025
Agnieszka M's avatar
Agnieszka M

Easy to operate

5
Super easy and friendly app to use. I like the freeagent plugin. Reviewed on: 18th March 2025
Jack M's avatar
Jack M

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