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Mettle by NatWest: Business banking reviews

4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Perfect experience

5
Perfect experience with mettle I love how easy it is to work the app Reviewed on: 18th March 2025

Mettle has been great for my business , the only dow...

5
Mettle has been great for my business , the only downfall was the inconvenience when had to change account details recently , highly costly gor my business and bug inconvenience. But hopefully we wont have to do it again. Reviewed on: 18th March 2025

Great for smaller businesses like mine.

5
Great for smaller businesses like mine. Tried another business account first but it was far too confusing and difficult to navigate. Plus it costed me each month to even fave it. Mettle us great, sophisticated and user friendly. Reviewed on: 18th March 2025

Fantastic bank, very easy to use, great for small bu...

5
Fantastic bank, very easy to use, great for small businesses. Feel safe using mettle, ensuring I'm kept informed all the time. Helps me to budget and allows me to keep money in separate pots. Highly recommend mettle to anyone looking at opening a small business bank account. Reviewed on: 18th March 2025

Consistent, no issues no fuss do what is required to...

5
Consistent, no issues no fuss do what is required to be a good bank to me Reviewed on: 18th March 2025

The best business bank on the market

5
From every concern that I have had in regards to fraud, I've actioned a query and within 5 minutes my query was opened and turned into case, weather this was fully actioned or just some levle if support the team had no issues on dealing with it, The level of professionalism from the support team is unbeatable, highly impressed and very well mannered team, Reviewed on: 18th March 2025

I love Mettle, it's super easy to use and has a g...

5
I love using the Mettle app. It's super easy to use and has a great interface! I love how easy it is and secure it is to transfer money, check my in goings and out goings with fast updates on my payments. Reviewed on: 18th March 2025

Uncomplicated reliable and does the job!

5
Straight forward service. Clear and usable app. Great service and help when needed. Simple and uncomplicated - just what you need from a business account! Reviewed on: 18th March 2025

Mettle are always helpful and professional.

5
Whenever you need to speak with someone, Mettle are always there. Extremely helpful and professional. Reviewed on: 18th March 2025

Mettle review

5
I found the app really easy to use and very helpful, customer support is great and response is quick. statements are easy to share with accountants and you can easily set up different pots to save money Reviewed on: 18th March 2025

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