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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 7th Aug 2026
99% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
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0%
See only 1 star reviews
1%

Latest highest rating:

N/A

This product has not received a review of either 4 or 5 stars.

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Couldn't be happier with my business bank!

5
I set up a business account with Mettle and couldn't be happier. As the government swaps to Making Tax Digital, this gives me an insight in how this will work and how I need to implement it in my business. It has taken out some of the angst associated with it. I also love having the pots to swap into and save for various aspects such as tax and contingencies. Brilliant. Easy to set up, easy to use, love it. Reviewed on: 18th March 2025
Dianne R's avatar
Dianne R

Enjoying mettle , great customer service

5
Enjoying mettle , great customer service Reviewed on: 18th March 2025
Natasha 's avatar
Natasha

Easy to use app

5
Easy to use app. Excellent integration with Free agent. Simple investment options in app. Reviewed on: 18th March 2025
DB's avatar
DB

It's been so easy to use for my small business.

5
It's been so easy to use for my small business. An easy app to read, calculate, make quotes, check payments in and share with clients. Reviewed on: 18th March 2025
Emma T's avatar
Emma T

When last did you get so excited about a bank?!

5
When last did you get so excited about a bank that you tell all your friends? Mettle succeeded. I especially love their awesome integration with other tools like Free agent. Reviewed on: 18th March 2025
Alfred B's avatar
Alfred B

Customer Service

5
Your customer service, particularly James is exceptional. I never have to chase up a query & always find the whole team have a 'can do attitude'... Reviewed on: 18th March 2025
R B's avatar
R B

Fantastic responsive service.

5
Fantastic responsive service. Customer servid tream amd rvice team are alway at hendandto resolve paymewnt issues. App is easy to use and is very secure using face recognition. Reviewed on: 18th March 2025
Toby Goodger's avatar
Toby Goodger

I love using Mettle because it is so seamless and tidy!

5
I love using Mettle because it helps me have all my business expenses in one place. It's an absolute game changer that it gives free access too Freeagent for seamless tax self-assessment!! LOVE. Would have liked if Mettle was available for people outside the UK too - and with a software similar to Freeagent. Reviewed on: 18th March 2025
Kennet R's avatar
Kennet R

Excellent fee-free business bank for SMEs

5
Mettle is an excellent fee-free business bank for micro companies like mine, the app is excellent and easy to use and is overall very reliable. Reviewed on: 18th March 2025
Charles N's avatar
Charles N

Mettle is easy and hassle free!

5
Since opening a small business Mettle has been easy to use and if I need help customer service is right there on the app. No waiting for call centres! Reviewed on: 18th March 2025
Kerry A's avatar
Kerry A

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