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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

As a new sole trader - this bank account has been ab...

5
As a new sole trader - this bank account has been absolutely superb for me. It's really made life as a business owner very simple. Reviewed on: 18th March 2025
Casey L's avatar
Casey L

Easy to use super helpful layout, love it

5
Switched away from NatWest business account for no fee - best decision Reviewed on: 18th March 2025
Jo T's avatar
Jo T

Couldn't be happier with my business bank!

5
I set up a business account with Mettle and couldn't be happier. As the government swaps to Making Tax Digital, this gives me an insight in how this will work and how I need to implement it in my business. It has taken out some of the angst associated with it. I also love having the pots to swap into and save for various aspects such as tax and contingencies. Brilliant. Easy to set up, easy to use, love it. Reviewed on: 18th March 2025
Dianne R's avatar
Dianne R

Enjoying mettle , great customer service

5
Enjoying mettle , great customer service Reviewed on: 18th March 2025
Natasha 's avatar
Natasha

Easy to use app

5
Easy to use app. Excellent integration with Free agent. Simple investment options in app. Reviewed on: 18th March 2025
DB's avatar
DB

It's been so easy to use for my small business.

5
It's been so easy to use for my small business. An easy app to read, calculate, make quotes, check payments in and share with clients. Reviewed on: 18th March 2025
Emma T's avatar
Emma T

When last did you get so excited about a bank?!

5
When last did you get so excited about a bank that you tell all your friends? Mettle succeeded. I especially love their awesome integration with other tools like Free agent. Reviewed on: 18th March 2025
Alfred B's avatar
Alfred B

Customer Service

5
Your customer service, particularly James is exceptional. I never have to chase up a query & always find the whole team have a 'can do attitude'... Reviewed on: 18th March 2025
R B's avatar
R B

Fantastic responsive service.

5
Fantastic responsive service. Customer servid tream amd rvice team are alway at hendandto resolve paymewnt issues. App is easy to use and is very secure using face recognition. Reviewed on: 18th March 2025
Toby Goodger's avatar
Toby Goodger

I love using Mettle because it is so seamless and tidy!

5
I love using Mettle because it helps me have all my business expenses in one place. It's an absolute game changer that it gives free access too Freeagent for seamless tax self-assessment!! LOVE. Would have liked if Mettle was available for people outside the UK too - and with a software similar to Freeagent. Reviewed on: 18th March 2025
Kennet R's avatar
Kennet R

Review Mettle by NatWest: Business banking now

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