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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Excellent fee-free business bank for SMEs

5
Mettle is an excellent fee-free business bank for micro companies like mine, the app is excellent and easy to use and is overall very reliable. Reviewed on: 18th March 2025
Charles N's avatar
Charles N

Mettle is easy and hassle free!

5
Since opening a small business Mettle has been easy to use and if I need help customer service is right there on the app. No waiting for call centres! Reviewed on: 18th March 2025
Kerry A's avatar
Kerry A

Been great service and easy to use

5
Been great service and easy to use Reviewed on: 18th March 2025
Nicole L's avatar
Nicole L

Excellent easy to use, not had any significant issues.

5
Excellent easy to use, not had any significant issues. Reviewed on: 18th March 2025
Gordon M's avatar
Gordon M

Review of Mettle

5
very positive interaction, app works well and service very good Reviewed on: 18th March 2025
Iain 's avatar
Iain

Just a simple app, easy to use/ navigate and lots of...

5
Just a simple app, easy to use/ navigate and lots of updates Reviewed on: 18th March 2025
David s's avatar
David s

I have used Mettle for a few years.

5
I have used Mettle for a few years. I like that it is easy to use. Simple to check on line. I would definitely recommend Mettle. Reviewed on: 18th March 2025
Susan K's avatar
Susan K

Very easy to use lots of add on that make a huge dif...

5
Very easy to use lots of add on that make a huge difference when running a small business Reviewed on: 18th March 2025
David P's avatar
David P

Any issues I have ever had they answer quickly and r...

5
Any issues I have ever had they answer quickly and resolve without any problems Reviewed on: 18th March 2025
Christian p's avatar
Christian p

Mettle app is good

4
Mettle is a strong contender for sole traders and small limited companies seeking a free and easy-to-use business banking app with a good range of features. Its seamless integration with accounting software and generally positive user experience are significant advantages. However, if your business has more complex invoicing needs, requires international payment capabilities, or might need access to credit, you might need to consider alternative solutions or use Mettle in conjunction with other tools. The presence of bugs in the invoicing feature, is a point for Mettle to improve upon to ensure a reliable experience for all users. Reviewed on: 18th March 2025
Kevin T's avatar
Kevin T

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