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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,482 reviews, last reviewed 17th Apr 2026
212400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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Latest highest rating:

4

Love the simplicity of the app & customer services c... Love the simplicity of the app & customer services chat are both fab. My only issue is categories for my business are limited via app. Cannot locate t... Read more Reviewed on: 17th April 2026
Anne C's avatar
Anne C

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4482)

Excellent business account

5
Great app which is simple to use with great features such as invoicing and linking to free accounting with free agent. Business banking made easy. Reviewed on: 27th February 2021
Mohtashim's avatar
Mohtashim

Simple bank account with great features

5
Simple bank account but the real game changer is that there are no bank fees to pay for the account & you get Freeagent accounting software for free too. This makes it a no brainer for small sole traders & limited companies. Plus it's backed by a large banking group. Reviewed on: 27th February 2021
Jessica Pillow's avatar
Jessica Pillow

Innovative new brand in the business banking space!

5
Really interesting and exciting new brand to launch in the business brand space - I’d definitely recommend to friends! Reviewed on: 26th February 2021
Natasha's avatar
Natasha

Best business bank for people looking to start their own business

5
Super easy to use, intuitive app experience, no hidden fees and integrated with FreeAgent accountancy solution. Reviewed on: 26th February 2021
Gillian Bell's avatar
Gillian Bell

Helps to manage my finances

5
Makes my life so much easier when doing freelance work, helps me keep track of my incoming money Reviewed on: 26th February 2021
Rowan's avatar
Rowan

Great business account

5
Easy to setup,excellent online customer service all the benefits of a high street bank and my invoices are all upto date without me doing anything.would highly recommended Reviewed on: 26th February 2021
Gary 's avatar
Gary

Excelente service and product

5
Mettle is helping a segment that has been long overlooked Reviewed on: 26th February 2021
Emilio Cuevas's avatar
Emilio Cuevas

Modern day Banking with traditional routes

5
I started my business at the start of the Covid-19 Pandemic & came across Mettle randomly. The product is easy to use, constantly being improved & ties in with our accounting package. It’s everything you need from a modern day digital bank... but the best thing about it, is it’s staff. The customer service is brilliant. I’ve been invited onto zoom calls to improve the product & give my insight. Customer service queries resolved in the matter of minutes. It’s like going to a bank but without all the troubles! I love it Reviewed on: 26th February 2021
Tom Bailey's avatar
Tom Bailey

Superb, innovative organisation

5
Mettle are leading the way to build a business-first digital bank. Keep up the great work! Reviewed on: 26th February 2021
Dan's avatar
Dan

Customer Led Proposition for SMEs

5
A fantastic product for SMEs and their business banking needs. Reviewed on: 26th February 2021
Emma's avatar
Emma

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